Riding Boots
Great shoes at a great prices.
By Rachel
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
520 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With groundbreaking styles season after season, Chinese Laundry lives at the forefront of fashion footwear. Chinese Laundry is the perfect expression of its signature combination of outstanding quality and value with a unique and inspired point of view. From stylish daytime looks in innovative fabrics and leathers to evening collections in eye-catching metallics and satins, Chinese Laundry consistently provides a mix of styles and trends that are ideal for today’s fashion landscape.
Chinese Laundry (chineselaundry.com) has 520 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 306 reviews with 5 stars · Clear filters
Great shoes at a great prices.
By Rachel
I placed an order for three pairs of shoes and quickly received my well packaged items. Thank you.
By Cathy
Love the shoes and service. I ordered on line amd the ease of navigation was good. Delivery was prompt.
By Zandra
I have always been a fan of this shoe line. Now that I am able to shop from home it really makes my life easier. I have nothing but praise for your ordering, shipping and billing process that I see myself continuing to be a loyal customer. Warm Regards, Ms. Bonnie Jensen-Macpherson
By Bonnie J.
I had purchased a pair of Chinese Laundry wedges at DSW. After wearing the shoes two times, the shoe fell apart on me while leaving a wedding. Needless to say I fell pretty hard. I called customer service and they shipped out a new (different) pair of wedges I had chosen from the site right away. The new pair are great, sexy and comfortable.
By Samantha
I am very happy with my shopping experience and my shoes.
By Irma
Great selection, easy to navigate, fair prices. Shipping did seem to take a longer time.
By Becky
I just love this shoe. I just received them and wore them that day. I got a least 3 comments.
By Kimberly