Great experience
Great experience, not they just delivered it earlier, than expected, but also put an extra brush to the set I ordered! High quality stuff.
By Евгений З.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
278 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chief Steamer: The highest quality Commercial Steam Cleaners at the most affordable price.Welcome to Chief Steamer. We’re in the business of making high-quality steam cleaners that get the job done right, especially for those in the auto detailing industry. Our focus is on creating reliable, efficient steam cleaning equipment that can handle the daily grind of auto, mobile detailing, and more.Our Lineup: Built for Detailers:Our product range is straightforward: we have three main steam cleaners, each designed for different detailing needs. The Chief Steamer 155 240-Volt is all about tackling tough jobs, the 125 Car Wash Industrial is a go-to for thorough auto detailing, and the 100 PSI Commercial Refill is great for those non-stop, back-to-back jobs. Built with Italian engineering, these machines are designed to be tough, efficient, and user-friendly.Expertise in Steam Cleaning:Here at Chief Steamer, we know our stuff when it comes to steam cleaning. We're not just selling you a machine; we're offering a reliable tool that makes your detailing job easier and more effective. We collaborate closely with our manufacturers in Italy to make sure that each steamer meets high standards of performance and durability.Straight Talk on Customer Service:We keep our customer service simple and direct. When you buy from us, we're here to help you pick the right machine and keep it running smoothly. You’ve got questions about steamers? We’ve got answers. Problems with a machine? We’re on it. We’re here to make sure you’re equipped and ready to go, with minimal fuss and downtime.For Detailers, By People Who Get Detailing:Whether you're running a full-scale auto detailing shop, managing a mobile detailing business, or are a detailer who takes pride in delivering top-notch work, Chief Steamer has the tools you need. We understand the demands of detailing, and we’ve tailored our steamers to meet those needs head-on. Try out a Chief Steamer — it’s about giving you a solid, reliable way
Chief Steamer (chiefsteamer.com) has 278 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
278 approved reviews, newest moderated first
Great experience, not they just delivered it earlier, than expected, but also put an extra brush to the set I ordered! High quality stuff.
By Евгений З.
The turn around for my order was very fast! Thankyou so much
By Cynthia C.
Way better than any other steamer I have used as of yet
By Kevin T.
Our email questions were answered almost immediately and we knew right away we were in good hands
By Matt K.
customer service is second to none order arrived right on time
By rob J.
The company is very easy to deal with and the communication is excellent, very pleased.
By Derek W.
Chief Steamer was the first commercial-grade steamer for my detailing business, and I was a little hesitant because of other retailers whose service wasn't at the level I wanted. So, within a few months of good use with a Steamer I absolutely love, something broke. WOW! What a fabulous event; why? Because of the total commitment to service that Kevin provided. I am a customer for life.
By Kyle M.
Chief Steamer reached out to me when I placed 2 separate orders for the same item in error. Chief Steamer caught my mistake and promptly sent a refund. I am very impressed with the company’s communication and honesty that saved me from having to ship the second item back. This level of customer service and integrity is rare these days!
By Justine