Deliveries always on time
Deliveries always on time. Excellent customer service. Food is excellent my dog loves it.
By Frank F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
863 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ChiDog is a different kind of fresh food. Not only is it prepared with fresh human grade meats, fresh veggies and whole grains, but it’s made to nourish each dog’s personal Element. Based on Eastern Medicine philosophies, ChiDog’s founders are practicing veterinarians who have seen the positive benefits that personalized Food Therapy can have on our cherished four-legged family members.
Chi Dog (chidog.com) has 863 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
863 approved reviews, newest moderated first
Deliveries always on time. Excellent customer service. Food is excellent my dog loves it.
By Frank F.
Informative and easy purchase. Great communication and my old guy LOVES the food!!
By Pam M.
Molly loves the food
By Jane D.
My dogs love this food. One is on the Fire diet and the other is on the Metal diet. I have seen major improvements In both their health and their weight. One no longer has digestive issues and the other has very few (he has IBD and when he has a flare up, now rare, it only lasts hours, not days as in the past). Delivery is great, customer service is great, the product is the highest quality.
By C R.
It is easy to communicate with customer service people. My vet recommended your food and my dog loves it! It’s so easy and convenient and really good for him.
By Cathy G.
Our fussy dogs love the chi dog
By JustDi in Northern C.
Dogs love it and great customer support!
By Neeley W.
Food is great. Packaging is BAD. The Fire diet packs leak consistently as they thaw. The box that the product is shipped in has minimal tape; it is falling apart on arrival. I've complained several times; nothing is done to resolve.
By Joel B.