$50415 not being paid by CheeryJackpt casino
USER : Pardan88 Unfortunately I'm not able to receive my big win from cherryjackpot casino for the past 4 months. They asked me for extra documents, after my account was already verified, which include a video of myself which I sent them. On Aug 2nd 2023 they sent me an email that the 3rd party ( game provider) investigating my win but since then all they did is to close my account. I submitted a complaint at casinoguru and they reopened my account. Unfortunately, Im still not being paid my winnings
By Dani
Response from Cherryjackpot· Jan 30, 2024
Hi Dani, thank you for your feedback, I am sorry to hear you had issues with your pay out - If you wish to provide your account username I will be more than happy to review the account and see what has happened here




