I WAS INTERESTED IN MANY OF THEIR…
I WAS INTERESTED IN MANY OF THEIR PRODUCTS, BUT STARTED WITH TWO OF THE AIR FRESHENERS. THEY SMELL AMAZING, BUT LINGER MAYBE A MINUTE BEFORE THERE'S NO TRACE OF THE SCENT.
By Karen
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
165 reviews
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Shop high quality auto detail supplies from car wax to car polish and full auto detailing kits at Chemical Guys today!
Chemical Guys (chemicalguys.com) has 165 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
165 approved reviews, newest moderated first
I WAS INTERESTED IN MANY OF THEIR PRODUCTS, BUT STARTED WITH TWO OF THE AIR FRESHENERS. THEY SMELL AMAZING, BUT LINGER MAYBE A MINUTE BEFORE THERE'S NO TRACE OF THE SCENT.
By Karen
I ordered 3 small air fresheners and I don’t know if they are on a budget and are minimizing product smell and efficiency but the air fresheners smelled terrible (new car smell, leather and signature scent). I’m very disappointed. Wont be ordering again.
By MediaUpdate
Placed an order in April 2024 with Chemical Guys Canada. It is July 2024 and I have emailed numerous times to get an update on my order with no reply. I called their number and got someone on the phone who does not even work for Chemical Guys (???) but told me he would pass along my message. No reply. This is a scam. Do not order from Chemical Guys Canada!
By Michael L.
Garbage company. Sent leaked items
By customer
I purchased thier Max Coat Wheel Guard product and really like the results on the wheels. My problem with it is the wax has separated, is a paste and liquid now. I tried to mix it back together without success. I emailed Chemical Guys with photos and questions about this issue and they have never responded. Chemical Guys just blew me off. Too bad, I do like the wax, but believe it's now a defective product. Update 24 July 2024: Chemical Guys have responded. They have discontinued this product and to discard what I have remaining. It's no longer any good in the condition it's in. Guess I'm just out of luck.
By michael
Poor customer service. Spoke with Paul in regards to an order made overnight and was told that the orders are process by an outside party and that they could not help resolve the issue. I was told to purchase the items again at a higher price but that was the only solution available. Simple fix but they refused to help
By HURRICANES99
This is a ghost company to say the least. Products are marketed everywhere but try and get a hold of someone in the company. Impossible. Stay away from companies, like this one, who avoid dealing with their customers! -BUYERS BEWARE-
By nEIL
Used jet seal on my matte black bike left white residue. Customer service sucks. No contact # have to leave message through site messenger and wait till they email you back. Want me to buy their alcohol wipes to remove it. Over priced and over rated. Never Again
By Waylon