chefstemp.comReviews of chefstemp.com

Response from chefstemp.com· Oct 12, 2026

Hi Karl, we’re sorry you had to wait so long for your charger. We understand how disappointing that was. The charger was temporarily out of stock, and our team has since replenished stock and fulfilled your order. We’re glad to see it has now been delivered. If there’s anything else we can help with, please email us at [email protected] with your order number. We’ll be happy to assist.

Response from chefstemp.com· Sep 8, 2026

Hi Ronald, We’re sorry that your original shipment was lost in transit and that the replacement caused some confusion. The wireless probe is an accessory for the ProTemp S1 and ProTemp 2 Plus. It requires one of these main units and is not designed to connect directly to the app on its own. Our customer support team has contacted you privately and is working with you to review the order and resolve the issue. Thank you for giving us the opportunity to assist. — The ChefsTemp Team

Response from chefstemp.com· Aug 7, 2026

Hi Dean, I’m really sorry for the frustrating experience. We understand how disappointing it is when a thermometer doesn’t work as expected during BBQ. The grill lid shouldn’t need to stay open for connection, so we’d like to take another look and help figure this out. Please email us at [email protected] with your order details, and we’ll review your case again. Thanks for sharing your feedback — we truly appreciate it.