Customer service were very helpful
Customer service were very helpful
By Sam
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
230 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Cheerble, we’re all about bright ideas for brilliant pets that bring owners and their companions unforgettable moments of play, relaxation, and unconditional love.
Cheerble (cheerble.com) has 230 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
230 approved reviews, newest moderated first
Customer service were very helpful
By Sam
Le jouet que j'ai commandé avait malheureusement un problème de fonctionnement correct. C'est pour cela que je mets une note de 4/5 Par contre, je mettrais une note de 5/5 pour la réponse offerte : le remplacement sans condition du jouet. Bravo pour le confiance que vous m'avez accordée.
By Dominique
猫におすすめです 猫用にエルフィン給水機E1+を使っています。まず、猫は流れる水を好むため、よく水を飲んでくれます。音も静かなため猫も怖がることはありません。パーツも多くないので洗いやすく、清潔を保てるのもおすすめポイントです!
By きりちゃん
This cat drinking fountain has been the ONLY one that our cats will reliably drink out of. We have tried others, and the cats just ignore them. At first, I wasn't sure about getting yet another fountain, since we had tried others, but I loved the idea of the pumpless fountain, and the fact that it is so easy to clean. The best part is the motion-activated flow, so it isn't running 100% of the time--it just starts up when a cat approaches it (or when we walk by, which sometimes reminds the cats to have a drink!). Most of all, customer service has been fantastic, from our original order until now, many sets of replacement filters later. They have been incredibly responsive when we have questions or concerns, and very friendly and helpful. Most cats need to drink more water to stay healthy, and this is a great way to get them to do so!
By Sonia M.
Great fountain that keeps my cat hydrated! The Elfin water fountain has worked great! My cat seems much more interested in drinking water from it, which is a huge plus. The built-in battery is another great feature because it gives me peace of mind knowing my cat can still access water even if the power goes out or the fountain gets unplugged. Overall, it's convenient, reliable, and well worth it for keeping my cat hydrated. Definitely recommend it!
By AJ B.
The team at cheerble are incredible. 5 star customer service especially Sammy. Their products are amazing and a staple in my house, they genuinely make my cat very happy and hydrated. I would recommend them to anyone.
By Alyssia
these fountains are bar none they are extremely easy to clean and they keep the water clean and they're easy to maintain this is my go to fountain 100%
By beth O.
Our two cats liked the first one so much that we bought a second. When one container cracked, Cheerble sent us a complete replacement unit (not just the broken part, the whole thing). Quick, painless, no runaround. Great product, better support. Five stars, easily.
By j R.