CheddarsReviews of cheddars.com

The worst service I have ever had!!! I did a Togo online at the Greenville, SC location and the manager Dale Hager. Are horrible!! I had issues with my online order and they promised me that they would give me my money back after the mistake they knew they made, and they never did. I even called the corporate office and they promised me the same thing; nothing was resolved. If you go to this place, please run because they want give you what you deserve as a customer.

This review is made after having a birthday meal with our daughter. First of all, we were told that since we wanted it at 7pm, our whole party had to be there at 6:45pm; Anyone that came after that would not be seated with us. To me, that was harsh and utterly stupid (to say the least) Especially since the tables we were sitting in were not In an enclosed area! As we sit and wait, I hear the Greeters tell a White lady that once HALF her party gets there, they would be seated. WELL, WHAT IS YOUR POLICY???🤷🏽‍♀️🤷🏽‍♀️OR DO YOU GO BY THE RACE OF THE PARTY??? Well, finally, we were seated, and here comes MR NO-PERSONALITY CAMERON the server. He took our drink order. THREW STRAWS ON THE TABLE WITHOUT COUNTING PEOPLE OR STRAWS! Then our food order. He had trouble with his memory. Never looked at us as we were ordering. Just pointed to the next one like we were inferior objects. My husband NEVER received a refill on his drink. Then we asked for to-go plates. Why did he have to put his hands on the inside of the plates? 😫😫😫Not a good idea at all! He then gave us the tickets. There were 2 that was not right. He said he would make a mental memory of it but he didn’t because he charged us our bills with the mistakes on them! To top that, once he collected the money and credit cards, HE STACKED THEM UP IN 3 BOOKS AND ASKED MY NIECE TO PASS THEM AROUND AND FIGURE OUT WHO THEY BELONG TO!!!!! WHAT?.... Our names were on the durn cards... And we gave them to Cameron NOT her!! One of the younger girls paid cash and didn’t get her three dollars back because his “mental note” was not working. We still tipped 20% as we always do but this was so ridiculous!!! Never want this server again! The food was actually good.

Great Food ..Steaks cooked perfect to choice..Service Outstanding,food was ready right on time..Still hot.. Cheese dip and Salsa , wonderful .I definitely will be eating here again!

Food was great! Service on the other hand could've been better.

Great prices, amazing portion sizes. Will go to this restaurant in every state we visit that has one.

Better than the first 2 experiences I had here. This was my 3rd visit to Cheddar's in the Jonesboro, Ark. location. The first 2 experiences were horrible and I vowed to not return.. however after several years, we decided to give them another try and see if they improved. Only complaint was that the servers didn't come around often enough and I had to sit waiting on something to drink several times. Food was fresh and delicious, was exactly what we wanted. Will return in the future.

Cheddars in Brooksville, FL 1st visit: Ordered the ribeye steak medium rare, came out a little under done, was a nice cut of meat, I specifically asked if I would get the piece back. Was told yes. What came back was a steak that if lucky was 1/4" think (no lie). It was a pasty grey color as they couldn't leave it on the grill for long. I asked where the steak was that I sent back (it was 1/2" thick) has the corner cut off. Was told this was the same steak, back and forth, told them I wasn't happy with the replacement steak. Also ordered BBQ Ribs. These were washed out in flavor, and tough. Service was extremely slow. Manager comped the steak. 2nd visit: ordered the steak again, med rare. Came out well done, was again extremely thin 1/4" think. Asked to speak with the manager, waited literally 20 mins. Asked repeatedly. Ended up leaving paying for the food we didn't eat, and didn't see the manager. Server took the food back to the kitchen, uneaten. Will never go back, Only seen the waitress 4 times, drink order, food order, and receipt and her returning our credit card. Had to ask other waitresses to see if we could get the manager. Which didn't work.

In fairness the service was excellent and the prices were reasonable. At the end of the day the phrase "you get what you pay for" rings true.