CheckeeperReviews of checkeeper.com

Response from Checkeeper· Nov 2, 2021

Hi Jeremy, To give a fair response I think it's important to share what happened. Checkeeper printed the exact information you provided for the checks under Mail Settings. But it appears there was some confusion on your part, thinking we would print the checks with information from your template, which we don't. It's an honest mistake and we offered to switch your account to our new platform that does an ever better job of distinguishing the difference. You accepted. You contacted customer support at 12:23pm about the situation which we sent a detailed response (less than an hour later) apologizing for the problem, offering a clear explanation, and then offering a solution to move forward. Reviewing the email thread you appeared to be satisfied with the emails from support. As records show, it was only one check and we never received screenshots. You stated the fee was $35.00.