CheckbookReviews of checkbook.io

Response from Checkbook· Jan 22, 2024

Hi Brandi, My name is Eden and I'm a member of the Customer Support team. Thank you kindly for your review. It is our pleasure that you had a great experience working with our team members. If you have any other questions, please do not hesitate to reach out to us at [email protected] and we'll be happy to assist you. Kindest regards, Eden.

Response from Checkbook· Jan 19, 2024

Hi Ajax, My name is Eden and I'm a member of the Customer Support team. Your ACH failed for being unable to locate your account. This means the bank account information you entered was incorrect, which is why this transaction failed. When an ACH fails we send you an email telling you why it failed and also giving you an opportunity to re-deposit this payment. I and several others on our team have been in constant communication with you about this over the past few days. We have also resolved the mistake you created by entering the wrong bank account information for your payment. We have already re-deposited your payment and you have already received the funds to the correct bank account. While we understand that this is a stressful situation, our team can only process a payment as per instructions the recipient fills out, in this case the wrong bank account information. If you have any questions and issues again, please reach out to [email protected] and we'll be happy to assist you. Regards, Eden T.

Response from Checkbook· Jan 18, 2024

Hi Tim, My name is John and I'm a member of the Customer Support team. Thank you for your review. We're very happy that you had a great experience with our team and our services. If you have any other questions in the future, please do not hesitate to contact us again at [email protected]. Best regards, John C.

Response from Checkbook· Jan 5, 2024

Hi Teri, My name is John and I'm a member of the Customer Support team. Thank you for your review and your kind words. We're very happy that your questions were answered quickly and the issue was resolved fast. If you have any other questions in the future, please do not hesitate to contact us again at [email protected]. Best regards, John C.

Response from Checkbook· Jan 5, 2024

Hi Allison, My name is Eden and I'm a member of the Customer Support team. Thank you for your review and your kind words. We're so happy that you enjoy working with our team and your questions are answered in a timely manner. If you have any other questions in the future, please do not hesitate to contact us again at [email protected]. Kind regards, Eden P.

Response from Checkbook· Jan 4, 2024

Hi Ben, My name is Eden and I'm a member of the Customer Support team. Thank you so much for taking the time and writing us such a positive and detailed review. We're happy that you are getting a great service from us. If you have any other questions in the future, please do not hesitate to contact us again at [email protected]. Kind regards, Eden P.

Response from Checkbook· Jan 4, 2024

Hi Kumud, My name is Eden and I'm a member of the Customer Support team. Thank you for writing us a review. We're happy that everything was resolved quickly and efficiently. If you have any other questions in the future, please do not hesitate to contact us again at [email protected]. Kind regards, Eden P.

Response from Checkbook· Dec 22, 2023

Hi Susan, My name is Eden and I'm a member of the Customer Support team. Thank you kindly for taking the time and writing us a review. We're happy that everything was resolved quickly and efficiently. If you have any other questions in the future, please do not hesitate to contact us again at [email protected]. Kind regards, Eden P.