Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
496 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cheaptickets is listed under Activities & Tours.
Cheaptickets (cheaptickets.com) has 496 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
496 approved reviews, newest moderated first
na 45 minuten wachten krijg ik een engels sprekende dame aan de lijn voor mij moeilijk te verstaan vraag na een nederlandse sprekende medewerker , uitleg was zeer gebrekkig geen nederlands sprekende medewerker gekregen werd gewoon door verbonden met een computer over mijn tevredenheid. gelukkig niet geboekt , zal ik nooit meer gaan doen
By Fred Haklander L.
just DONT ! Really dont!
By Ma G.
BOEK NIET BIJ CHEAPTICKETS!! IK HERHAAL: BOEK HIER NIET !!!!!!! Reden: hun klantenservice is in de praktijk compleet onbereikbaar. Niet te doen. Je wordt continue uit de chat gegooid bij meer dan 30 wachtenden voor je. Bellen kan niet, whatsapp duurt ook eeuwig. Bij Whatsapp en Chat: en als je even 1 minuut niet oplet en niet meteen reageert na uren wachten, gooien ze je er uit en kan je weer opnieuw beginnen. Waardeloos.
By Michiel
Wenn ich könnte, hätte ich 0,0 Sterne gegeben. Wo sind wir auf dieser Welt gelandet, dass man keinen anständigen Kundenservice mit ECHTEN MENSCHEN bekommt, für die absurden Preise welche man je nachdem für einen Flug bezahlt! Chatten als Kontakt ist okay, aber bitte mit realen Menschen!
By Gianna
Fraud, Like everyone else here they charge you then call and ask for more and more money, they wanted $800 more and said they would charge me anyway
By Carter R.
Was terrified after booking my tickets on Cheaptickets and THEN I read the reviews here — I bought tickets for a concert in Vegas through cheaptickets.com but the email came through, with the tickets, from ticketmaster (and at about $50 less than the same tickets on the ticketmaster site). the concert is only on the 31st so I will report back if all went okay, but thus far I have the e-tickets and all looks legit. UPDATE: well, mixed feelings really as we went to the concert, were scanned in fine, but oddly there were people in our seats with the same seat numbers, but the two beside them were free and we sat there, No other seats were free so I am thinking the seats were nudged over by the computer somehow — regardless, they WERE valid upon entry and we saw the show, so no problem in the end with the tickets (John Fogarty at Planet Hollywood in Vegas).
By Katherine G. K.
Do not use! If I could give 0 stars I would. Made it all the way to Disney world for them to say my tickets had been cancelled but they never contacted me and told me. No email, no nothing. It even showed that I still had vouchers on my account. Freaking sad. Already had my kids a few miles from Disney world ready to go. All they could say was sorry. Had to scrounge up tickets in a hurry. DO NOT USE
By autumn M.
Wir warten seit Mai auf die Rückerstattung eines stornierten LATAM-Fluges. CheapTickets verspricht ständig neue Fristen, liefert aber keine Ergebnisse. Jeder Mitarbeiter erzählt etwas anderes, niemand übernimmt Verantwortung, und es gibt keinen schriftlichen Nachweis für den angeblichen Refund-Prozess. Absolut unprofessionell und kundenfeindlich. Nie wieder.
By Fank N.
