CheapticketsReviews of cheaptickets.com

Horrible service…. If there is no problem than it works, but we had a flight cancelled and the communication is just soooo bad. You cannot reach anyone by phone, the app makes you want to kill the algorithm …. It is just not worth the money saved. Had two real bad experiences loosing money, time and nerves and will never use it again

Don't buy your tickets here!!!!!! There is no refund even if covid shut the airlines down

CHEAPTICKETS is a legal scam. I want everybody to be aware of that. I have a credit with them for $659.60, I was told that I can’t use the credit myself on the website to make a reservation, they have to do it over the phone with me. I said ok. I had to call them while I was in DR and the call costed me US40. My new reservation supposed to be US$450.72, they charged me $659.60 which is my entire credit. I have called and sent emails so i can get my remaining credit of $208.88 but that has never happened. My best option right now is to contact a lawyer. No one deserves to experience such a nightmare!

They are nothing but ripp off stay away from this scam company and buy tickets directly from airlines website.

I bought tickets for a game and all I got was email saying the tickets were sent but I never got them. The only proof was they sent me an email saying they sent the tickets and they won the dispute. I lost my money because they’re dishonest

We hebben een retour naar Malta geboekt, maar de betreffende luchtvaartmaatschappij was niet ingelicht over dat wij betaald hebben voor ingecheckte bagage. Op de terugweg wilden we zorgen dat dit wel goed doorgegeven was. Toen stuitte we op de al veelgenoemde slechte klantenservice. Facebook messenger was geen succes, dat leek wel een bot. Vervolgens gebeld, maar inmiddels zijn we 20 euro verder doordat we eerst 10 minuten in een loop van het bandje zitten om vervolgens een slecht verstaanbare medewerker te spreken. Het gaat bijna een betere deal zijn on maar direct bij airmalta nog eens voor check-in bagage te betalen. Schijnbaar is dit een veelvoorkomend probleem bij boeken via tussenpartijen. Dus tip: boek gewoon via de vliegtuigmaatschapij zelf. Je denkt bij cheap tickets goedkoper af te zijn, maar dat kan nog flink tegenvallen.

Do not use buy your tickets from Cheaptickets. I booked for a friday flight and keyed in my details as per usual and made payments. However, upon receiving the confirmation email i noticed that the flight was shown Saturday instead. Wrote an email to their CS only got a reply to use their chatbot, and they will use the airline's policy nonsense to prevent a refund despite issues from their side. Ticket cost $80, cancellation fees $125 excluding airline fees. You do the math and wonder why customers don't even bother to proceed with their nonsense.

Purchased tickets to Alaska before Covid. Was not allowed to go since Covid was going on and Alaska was a hot zone. AD military and was told no by commanders. No big deal, purchased insurance. Only the insurance wouldn't cover the cancellation. I was given flight credit however for myself and friend. Fast forward we were not allowed to use credits. Cheap Tickets told us to speak with Alaska airlines for the credits. AA understood the situation and refunded Cheap tickets the money from the tickets so they could issue another voucher. Cheap tickets has taken that money and say they haven't received anything and I have no vouchers..... DO NOT USE CHEAP TICEKETS.... Also the Cheap ticket customer service rep argued with me that Alaska was international.