Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
69 reviews
Cheapflyshop USSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a trusted OTA (Online Travel Agency) offering the best flight comparison options — not just cheap fares, but smart and compatible results for every search type. Our easy booking process allows you to confirm your flights in just a few simple steps.Backed by a team well-versed in all aspects of travel, our dedicated sales and support agents are always available to assist with flights, vacation packages, hotel-only bookings, car rentals, and more.We go beyond just bookings — offering guidance on travel requirements, destination insights, and compliance updates, especially when travellers face uncertainty.Whether you're a first-time traveller or a frequent flyer, our support is tailored to your unique needs, ensuring a smooth and stress-free experience every time.
Cheapflyshop US (cheapflyshop.us) has 69 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
69 approved reviews, newest moderated first
Neo is the absolute best! He’s so accommodating and found the best (and cheapest) flight for me for Christmas, and I’m beyond impressed with his service. He was super quick to respond, very patient, and gave me a range of options to choose from. Thanks to Neo, I’m all set for the holidays without any flight-related stress. Highly recommend his service to anyone looking to travel during busy seasons!
By Juvy Anne L.
Cheapfly people will try the best to satisfy customer traveling plan.
By KUANG-LIEH
Noe was very helpful, patient and understanding. He took the time to explain and resolve my concerns.
By Gp
Dear Neo, I wanted to take a moment to express my sincere gratitude for the outstanding support I received from your customer service team. I recently had to cancel my flight, and I was pleasantly surprised to see that my ticket was refunded in full, without any hassle or delays. The process was straightforward, and your team was incredibly responsive and professional throughout. It's rare to experience such seamless customer service, especially when dealing with refunds, and I truly appreciate how quickly everything was resolved. Thank you for your commitment to customer satisfaction. It's experiences like this that make me confident for my future travels
By Amadou B.
the quick reply and the good service
By Amina
Good service and happy to talk to zoya
By Sabah A.
Thank you Neo for your support and help, I really appreciate it…
By Aman R.
Ms. Daisy went above and beyond to ensure that I was satisfied with my flight arrangements. She called me to complete the itinerary and was very patient and understanding when I was not yet convinced that it was the right time to purchase. She patiently and professionally attended to all of my questions and scenarios till we finally came to an option I was satisfied with. I don't think I could have gotten a better agent to work with. Thank you Ms. Daisy!
By Nikki O.
