Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
164 reviews
FlyCFGSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Charter Flight Group offers private jet aircraft flights, business jet charters for corporate executives, and personal private planes for luxury travels.
FlyCFG (charterflightgroup.com) has 164 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 140 reviews with 5 stars · Clear filters
The staff was amazing! Very helpful, accessible & accommodating.
By Scott K.
Response from FlyCFG· Apr 24, 2024
Hi Scott, Love to hear it! Thank you for sharing your FlyCFG experience. We appreciate the support and feedback. Looking forward to the next one!
This is our second trip with Gary Air. We find them to be very professional.
By Barbara K.
Response from FlyCFG· Apr 24, 2024
Hi Barbara, Thank you so much for taking the time to leave a review. Just to clarify, the survey was sent from us here at FlyCFG. We hope you enjoyed your experience and please feel free to share any feedback you might have regarding our team or service as well. Please let us know if we can be of any further assistance at all!
Great communication and experience. Provided multiple options, answered all questions, easy to reserve (click of a button), and communication was clear and timely. Aircraft was as described (infact a bit better than expected), pilots were fantastic and continued with providing a high touch customer service.
By M.H.
Response from FlyCFG· Apr 18, 2024
Hi M.H., We are so thrilled you enjoyed your FlyCFG experience. Thank you so much for sharing your valuable feedback! Providing timely and efficient customer service is at the core of what we do, and so happy to hear the team delivered as promised on your recent trip. Thank you again for choosing FlyCFG! Looking forward to the next one!
We had a fantastic time! We would highly recommend your service. Everything went as planned!
By RONNA S.
Response from FlyCFG· Apr 17, 2024
Hi Ronna, It was wonderful speaking with you earlier. Thank you again for taking the time to share your recent experience. We truly appreciate the feedback and recommendation. Please don't hesitate to reach out if you need anything at all. Looking forward to the next one!
David did a great job with us communicating both while planning the flight and leading up to our departure. Excellent customer service. The trip went very smoothly and the pilots were top notch. Defintely will use them again in the future.
By Brett G.
Response from FlyCFG· Apr 11, 2024
Hi Brett, We appreciate your support and feedback. Happy to hear you enjoyed working with David. We are truly so lucky to have him on the team. Thank you again for choosing FlyCFG. Please let us know if we can be of any further assistance at all.
The professionalism was superb. The equipment was brand new and very comfortable. The whole team as a whole was very informative and considerate from scheduling and updating us, thru out every phase of what led up to and completing our journey north. We couldn’t be more happy. Thank you.
By John B.
Response from FlyCFG· Apr 11, 2024
Hi John! Wow...thank you from the entire team here at FlyCFG. We are so appreciative of your kind words and review. Your feedback keeps us motivated to continue doing what we are doing, and we are so happy to hear you enjoyed your experience. Please don't hesitate to reach out if you need anything at all. Hope to welcome you back on board soon.
Lindsey was able to find us a charter in a couple hours after another brokerage company had plane issues and wasn't able to honor the original booking. Saved us a lot of time and headaches.
By Jimmy W.
Response from FlyCFG· Apr 11, 2024
Hi Jimmy, We really appreciate you taking the time to leave a review. Our team here at FlyCFG is dedicated to providing all clients with a flawless experience from start to finish. We are glad Lindsey was able to come to the rescue during a critical time of need. Thank you for choosing FlyCFG and we hope we can serve you again soon.
Nice people to deal with who made the experience hassle free
By Danny G.
Response from FlyCFG· Apr 11, 2024
Hi Danny, Thank you so much for your five-star review. So happy to hear it was an enjoyable experience. We appreciate your feedback as it helps us keep improving for our valued clients going forward. We hope to work for you again soon.
