Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
164 reviews
FlyCFGSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Charter Flight Group offers private jet aircraft flights, business jet charters for corporate executives, and personal private planes for luxury travels.
FlyCFG (charterflightgroup.com) has 164 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 140 reviews with 5 stars · Clear filters
Great communication and a clean aircraft with curious crew
By Roeland P.
Response from FlyCFG· Jan 24, 2024
Hi Roeland, We're so pleased to hear you enjoyed your recent FlyCFG experience. Thank you for supporting us with a five star review. We appreciate your business and hope to work for you again in the future.
Good customer service, pilots and aircraft
By John F. L.
Response from FlyCFG· Jan 22, 2024
Hi John, Happy to hear you had a five star FlyCFG experience. We truly appreciate you sharing your feedback. Please let us know if we can be of any further assistance. We are here to help!
Anna Foy is amazing. She goes above and beyond every time we have worked with her to make sure questions are answered, sometimes before they are asked. I have nothing but great things to say about the entire guest experience team.
By Caseware I.
Response from FlyCFG· Jan 22, 2024
Thank you so much for sharing! So happy to hear you enjoyed working with Anna. All of us here at FlyCFG appreciate your business and positive feedback. Please let us know if there is anything at all we can assist with.
Extremely courteous staff at every contact point. Very nice aircraft and crew.
By Robert D.
Response from FlyCFG· Jan 18, 2024
Hi Robert, It's wonderful to hear you had a five-star experience on your recent flight. All of us here at FlyCFG appreciate your business and positive feedback. Thank you so much for sharing!
Lindsay was great with communications The pilots were extremely polite and helpful.
By Ryan L.
Response from FlyCFG· Jan 16, 2024
Hi Ryan, Thank you so much for sharing your feedback on your recent flight experience. Happy to hear everything went well. We are all delighted to help and look forward to working with you again. Please feel free to reach out if you need anything at all.
Charter Flight Group always comes through! Their integrity is appreciated and a rare quality in this sector.
By Catherine O.
Response from FlyCFG· Jan 12, 2024
Thank you so much Catherine. It's our pleasure to assist. Our team is available 24/7 to help if any future needs arise. We hope to serve you again soon!
The communications was excellent. You were not able to leave from the original airport due to weather and the alternate was very good. Also the people at Signature FBO were great
By Norman C.
Response from FlyCFG· Jan 9, 2024
Hi Norman, Thank you so much for choosing FlyCFG. We appreciate your feedback and are so happy to help. Hope to welcome you back on board soon. We're available 24/7. Please let us know if we can be of any further assistance.
Great communication, kept us updated on flight status.
By David R.
Response from FlyCFG· Jan 9, 2024
Thank you for sharing David. We greatly appreciate your feedback.
