Loved the quality of the glasses
Loved the quality of the glasses, but unfortunately, the strength was not the right fit for me. Company has great customer service willing to work with getting the right glasses for me.
By Hipolito B.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
51 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Charmoo delivers premium prescription and reading glasses with timeless style, crafted for comfort, quality, and everyday confidence.
Charmoo (charmoo.com) has 51 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
51 approved reviews, newest moderated first
Loved the quality of the glasses, but unfortunately, the strength was not the right fit for me. Company has great customer service willing to work with getting the right glasses for me.
By Hipolito B.
very good customer service and quick communication.
By Anne M.
Customer service! The agent who helped me tonight, was on it! I definitely put their skills to the test. This agent was very professional, quite knowledgeable, patient, and needless to say, helpful. What also impressed me was the humility shown. Here's the response I got when I asked their name/reference code for the customer survey: "No need for a reference code — we’re the Charmoo team, and every reply comes with the help and support of the whole team. 💛 We’re just really happy we could assist you!" Thank you, Char 'Ming' Moo
By Sly D.