True passion for detail
The staff communicates with their clients to ensure 100% accuracy of what they desire.
By Cnh
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
797 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Uniquely Yours Monogram Jewelry
Charmlry (charmlry.com) has 797 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
797 approved reviews, newest moderated first
The staff communicates with their clients to ensure 100% accuracy of what they desire.
By Cnh
The necklace and keychain I ordered are beautiful. I have not taken the necklace off since I got it!!! I was updated every step of the way during the process of creating both the keychain and the necklace.
By Customer
Loved it so much, got matching tattoos with their design.
By C M.
Beautiful charm that combined my and my wife’s initials with a heart. Very clever and pretty.
By John G.
Loved the two pieces they designed and created.
By Wayne
Custom charms were so cute with the first design! Very easy ordering process and they kept me updated on order status the whole time! Charms are on the chain and not attached to the chain like pictured allowing me to move 2 charms to the same necklace. Definitely recommend.
By Brooke M.
Although the design was okay the quality of the pendant and chain were very poor. It's almost like plastic. The clasp is heavier than the pendant so it's always tangled with the pendant. I contacted Charmlry who would only sell me a shorter chain. No thank you. What a waste of money.
By Jennifer S.
Response from Charmlry· Feb 10, 2026
Thank you for taking the time to share your experience. We’re truly sorry to hear that the necklace did not meet your expectations in terms of quality. All our pendants and chains are made of stainless steel with high-quality plating, chosen for durability, water resistance, and everyday wear. The materials are clearly specified on our product pages, and many customers appreciate the lightweight feel of the pendant, though we understand this can sometimes be perceived differently. Regarding the chain length, we offered a shorter chain as a solution since chain length and weight distribution can affect how the necklace sits and tangles. We’re sorry that this option didn’t work for you, and we regret that we couldn’t find a solution that fully satisfied you. Your feedback is important to us and will be shared with our product team, as it helps us continue improving both our designs and the overall customer experience.
I love our piece that was created by Charmlry!! It truly is one of a kind and we absolutely love it!! Thank you so much, we will be ordering again
By Amy