Charming CharlieReviews of charmingcharlie.com

After reading the reviews, I was pleasantly surprised that my order showed up in a timely manner. However, all of my items smell like they've been stored in a damp warehouse. Everything smells extremely musty. The first time I washed them, the smell remained. They are currently drying in the sun. Fingers crossed that the musty smell goes away.

I placed an order on Jan. 20th. 9 days later it is still showing preparing for shipment. I have called every single number I could find and all lines have been disconnected. I have emailed 6 times requesting an update. No response at all. If I could give this company negative stars I would.

Pink sweater I purchased was a defect and because it was a Christmas gift it was past 30 days I couldn’t return it or exchange. Don’t buy anything from them because they will also charge you to return.

No response from customer service regarding where my order was. The tracking service they use is useless.The telephone number provided doesn't work. Order was eventually sent, but just one of two items delivered. No response to when the 2nd item it would be delivered. I will never order from CC again. Sevice just is not up to par.

Horrible online company!!! Their clothing is crap poorly made. You have to return it within 7 days or you can’t get your money back. Stay away!!!

Ordered 9/17 Website states ships in 5-8 days Did not ship so I emailed 3x to cancel Item shipped update 10/1 Received item 10/5 JUNK! a piece of cheap material, definitely not Charming Charlie clothing Some odd foreign brand on tag Do not fall for this....waste of money Accepts returns but at a huge loss, they charge return shipping fees Keep in mind I sent 3 emails (only way to contact them) to cancel

I placed two orders, one 8 days ago, and one 6 days ago. It took two emails to receive a response from Yumi stating it takes 5-8 days to ship. I still have not received notice either have shipped. I don't know if this is a different owner than the stores, but I will not buy from this place again. I am going to attempt to cancel my orders. Customer service is terrible.

Ordered $95 worth on Aug.19. The shipping continues to say "shipping label created". One full month later, no merchandise received. All phone numbers for customer service are disconnected. Emails go unanswered. I disputed charges with my bank to refuse payment. Horrible, horrible service by charming charlie. I would have given a zero of I could.