Emergency services calcification
Waiting for direction
By Anthony O.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
582 reviews
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Charlie is a banking solution designed for people 62 and older and receiving Social Security benefits. Charlie gives you more for your money, fraud protection to keep it safe, and delivers it with an experience that’s relatable and respectful.
Charlie (charlie.com) has 582 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 463 reviews with 5 stars · Clear filters
Waiting for direction
By Anthony O.
Charlie was amazing for seniors they offered fraud control I. At one time was able to get my check on the first of the month! Then I got a letter saying they were going out of business January 21 I’m devastated they were the best ever and I will miss them terribly
By Kathy T.
I love Charlie. They always promptly took care of fraudulent or other issues. I don’t want to transfer banks!!!
By Rose R.
Why you stoping these cards
By customer Y.
The best thing ever
By Melody S.
Great job...
By Antonio L.
The ONLY downside I feel with Charlie is the wait time for customer service. I have begun to keep my place in line and have them call me back and that is working better. Frankly, I don't think there are many operations like Charlie that run any faster. I do think that they need more phones or people or both...something... so that they are not losing customers due to that problem. The good news is that the charges are minimal. I came to Charlie through Social Security because I have my retirement funds direct-deposited into Charlie. This is how they began and I came from a credit union that was taking hundreds of dollars because my funds would hit on different days.
By Donna D.
Very pleasant Lady that I talked with. She was so polite and knowledgeable.
By David C.