Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9 reviews
Charleston Home InspectionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The top two home inspection companies in Charleston, Step by Step Inspections and Ace Preferred Inspections, have partnered and now operate under the name Charleston Home Inspection. All of the same SBS team members and home inspectors are still here to serve you, just under a new name! We created this partnership to offer a larger service territory, more benefits to inspection clients, and to enhance the level of service to our clients and agent partners. Same great team, shiny new name!
Charleston Home Inspection (charlestonhomeinspection.com) has 9 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
9 approved reviews, newest moderated first
I highly recommend Charleston Home Inspection. The customer service is exceptional, the team is highly professional, and the detailed report was delivered very quickly. Furthermore, I would like to highlight DV Caitlyn, who is exceptionally diligent, explains everything clearly, and provides top-tier service. A well-deserved 10/10!
By Dani Thallis E.
Working with Charleston Home Inspection was an absolute breeze. Booking our appointment online was quick and effortless, and the entire process leading up to the inspection day was seamless. When the inspector, Chris, arrived, his attention to detail blew us away. The final report was far more thorough than we ever could have imagined, providing invaluable insights and actionable details. We will definitely refer Charleston Home Inspection to anyone looking for a top-notch home inspection team!
By Lucy Rich L.
On time to the minute. Was knowlegable and explained process as well as answered additional questions.
By Mark D.
They were prompt and showed up when they say they will. Did an awesome job and covered more than I expected and taught me a lot about buying a home.
By James O.
I highly recommend this home inspection service! Our inspector, Zach, was incredibly knowledgeable and went completely above and beyond for us. We received our report late on a Friday, and even though it was the weekend, Zach agreed to hop on a call with us to deeply explain several issues that we had absolutely no prior experience with. The digital report itself is fantastic. The website is highly visual, featuring tons of clear pictures with arrows pointing directly to the problems, making everything easy to spot. On top of that, the website has an innovative AI button next to the findings. When you click it, it explains the issue in greater detail and even allows you to ask different questions about that specific problem to get instant answers. If you want a thorough inspection paired with excellent customer service and cutting-edge tech, look no further than Zach and this team!
By Irina
Our insurance company wanted a notarized inspection report which we were assured would be provided. Received an e mail report with no visible seal. CHI has no local physical. Office and retains no inspection paperwork. You have to deal with the inspector. After several weeks of backend forth thecompany says they don't provide notarized copies. No refund.
By Lee M.
If there is a company you want to trust is this one. I recommend you hire their services because the worker who did work for me represented very well beyond expectations his service in a professional, respectful, knowledgeable and carefully explaining with understanding all that he said he found. Demonstrating honesty in a world where trust is hard to find. I was so satisfied with the service that I highly recommend them to you all. Thank you for your great worker who demonstrated and represented you well!
By George L M.
They did a great job.
By Robert D.
