Monday, November 9, 2026 · Customer reviews of US businesses
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39 reviews
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Charlene's Safe Ride (charlenesaferide.com) has 39 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 28 reviews with 5 stars · Clear filters
Driver was friendly and professional, arrived on time, and got me to my destination quickly. When I requested receipts for my finance department, CSR responded within 10 min. Will definitely use CSR again.
By Julia
Response from Charlene's Safe Ride· Jun 25, 2014
Hi Julia! Thank you for your review. We really appreciate hearing about your experience.
We have used Charlene's every time we go out of town on a trip. They are reliable, and it is good to know someone will be at the airport to get you when you get back. They call you at the airport. They come to your home right on time. The driver's are nice and the cabs are clean. A good deal all the way around.
By Dorene
Response from Charlene's Safe Ride· Jun 18, 2014
We're glad that you're happy with our service.
My driver John was very kind and I enjoyed the time very much. I hope John will take me to the RDU airport again.
By Akira
Response from Charlene's Safe Ride· Jun 18, 2014
Will do our best to assign John in the future. Thank you for your business
I have used CR for a few years and would recommend them to anyone.
By Micheline
Response from Charlene's Safe Ride· Jun 11, 2014
Thank you for your review and recommendation.
What really makes a difference with Charlene's is their dispatchers: all are polite, very friendly and attentive. Jen, the daytime dispatcher, was very kind while patiently answering my questions, booking my reservation and taking my credit card payment. Besides that, I received a great service from the driver. Even complimentary bottled water and a wakeup up early morning! Highly recommended service1
By Susan
Response from Charlene's Safe Ride· May 20, 2014
Thank you for your review.
I had a wonderful time with Charlene's Safe Ride. My driver brought water and a soda for me after a long trip. Was thankful to find such a wonderful company for an early morning ride.
By Samantha
Response from Charlene's Safe Ride· Apr 29, 2014
Hi Samantha! We're glad to hear that you were happy with our service - Your review kind can go a long way! Please try our Free Wakeup call if you haven't.
I used Charlene's Safe Rides to transport my out of town physicians from the Durham Marriott to various locations in the area. The service was excellent and they were on time! My guests seemed to enjoy the service as well. Thank you CSR for providing excellent service.
By Michele
Response from Charlene's Safe Ride· Apr 29, 2014
Hi Michele, thank you so much!! We're so pleased that you & your guests enjoyed our service. Be sure to let us know if there's anything we can do to make your experience better. Bell
Have used this service a couple of times , and was happy with the performance of all the drivers.
By Geraldine
Response from Charlene's Safe Ride· Apr 29, 2014
Glad you are satisfied with our service. We now have Town Cars and BMB's in our fleet. Also, we're offering "Airport Meet & Greet", driver will park, wait at the gate, help with baggage then escort you to our vehicle! Ask for it in your next return from RDU Airport - Bell
