ChameloReviews of chamelo.com

Response from Chamelo· May 28, 2026

Hi Shamar, We’re truly sorry to hear about your experience and completely understand your frustration regarding the extended delivery time and communication delays. We know how disappointing it is to place an order in anticipation of a holiday, only for it not to arrive in time. Your feedback is being taken seriously, and we sincerely apologize that your experience has left you feeling this way. Our upper management team will be reaching out directly to help assist with your order and provide further support. Thank you for your patience while we work to make this right. – The Chamelo Team

Response from Chamelo· May 23, 2026

Hi Glib, We’re truly sorry to hear about your experience and completely understand how frustrating and disappointing this must feel after waiting such a long time for your order. This is not the experience we want any customer to have. We would also like to clarify that our support team does not intentionally provide false information, so we sincerely apologize if any of the updates or tracking details you received were confusing or inconsistent. In some cases, shipping updates from carriers and warehouse processing timelines can change unexpectedly, but we understand how this may have appeared from your perspective and we regret the frustration it caused. Please respond to Trustpilot’s request for additional information so we can properly identify your order. Once we have your details, our upper management team will personally review the situation and reach out to assist you directly. – The Chamelo Team

Response from Chamelo· May 22, 2026

Hi Thanusha, Thank you so much for your wonderful feedback! We’re thrilled to hear that your Chamelo glasses have become perfect for everyday wear, rain or shine. It’s especially great to know that you’re enjoying the comfort, style, and smart lens technology — we put a lot of effort into creating glasses that not only look great, but genuinely improve the day-to-day experience for our customers. We truly appreciate you taking the time to share your experience and support our brand. Enjoy your glasses, and please don’t hesitate to reach out if there’s ever anything we can help with. – The Chamelo Team

Response from Chamelo· May 23, 2026

Hi Galiya, We’re very sorry to hear that your order has not arrived yet, and we completely understand how frustrating this situation must be. After reviewing the latest information available to us, it appears that your order was shipped a few days ago and should now be in transit. That said, we understand your concern and want to make sure you receive proper assistance and clarity regarding the delivery status. Our upper management team will be reaching out to assist you further and help monitor the shipment until this is fully resolved. – The Chamelo Team

Response from Chamelo· May 14, 2026

Hi Leslie, Thank you so much for your review! We love hearing that you’re enjoying both the style and versatility of the glasses. Being able to switch colors to match different outfits while still comfortably wearing them indoors is exactly the kind of everyday flexibility we designed them for, so it’s awesome to hear they’re fitting so well into your lifestyle. We truly appreciate your support and hope you continue having fun with them! – The Chamelo Team

Response from Chamelo· May 23, 2026

Hi Linda, We’re truly sorry for the frustration and disappointment caused by this experience. We completely understand your concerns given the length of time you have been waiting and the lack of clear resolution regarding the shipment status. We sincerely apologize for the stress and inconvenience this situation has caused, and we understand your expectation that we remain responsible for assisting until the order is successfully delivered. Our upper management team will be reaching out to you directly to review the situation further and provide additional assistance. – The Chamelo Team

Response from Chamelo· May 13, 2026

Hi Deidre, Thank you so much for the kind words and for taking the time to share your experience with us. We’re really happy to hear that our team was able to resolve the issue quickly and that you’re loving your glasses. Standing behind our products and making sure our customers feel supported is extremely important to us, so your feedback truly means a lot. We appreciate your trust in Chamelo and hope you continue enjoying your glasses for a long time to come. – The Chamelo Team

Response from Chamelo· May 23, 2026

Hi Jeffrey, We’re very sorry for the frustration and disappointment caused by the delay with your Knicks sunglasses order. We completely understand your concerns, especially when you were expecting to receive them much sooner. Based on the latest information available to us, it appears that your order should have arrived by now. However, we still want to make sure everything was received properly and that there are no remaining issues with your order or experience. Our upper management team will be reaching out to you directly to follow up and ensure everything is okay. – The Chamelo Team