Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
193 reviews
chaiz.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chaiz is the first online comparison site for Extended Car Warranties. We aggregate the offerings of the best warranty providers in the industry and provide transparency in pricing and coverage. Research and compare the best plan for your needs and purchase 100% online. Once your auto manufacturer's warranty has run out, you are responsible to cover all costs of a mechanical breakdown. An extended warranty can protect you from a potential repair bill of thousands of dollars. Compare online and save up to 40% versus buying from a dealership.
chaiz.com (chaiz.com) has 193 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
193 approved reviews, newest moderated first
Great price and protection. Easy to purchase and understand
By Nicole M.
Response from chaiz.com· Sep 29, 2026
Thank you for the great review! We’re glad you found the coverage easy to understand, simple to purchase, and at a great price. That’s exactly the kind of straightforward experience we aim to provide at Chaiz. We appreciate you choosing us! Team Chaiz
It was great using chaiz.com everything was handled online great service great support and a great price. Would highly recommend using
By Jeremy J.
Response from chaiz.com· Sep 29, 2026
Thank you for the great review and recommendation! We’re glad you enjoyed the simplicity of handling everything online and found our service, support, and price a great fit. We truly appreciate you choosing Chaiz! Team Chaiz
Chaiz answered my calls and answered all questions without having to go through so many transfers like I did in the past. I wasn't waiting all day to get to someone just to be hung up on like my last policy.
By Tristan N.
Response from chaiz.com· Sep 29, 2026
Thank you so much for sharing your experience! We’re glad our team could answer your questions without the long waits and multiple transfers you’ve experienced in the past. At Chaiz, we believe getting help should be simple, straightforward, and respectful of your time. We truly appreciate you choosing Chaiz! TeamChaiz
AGWS American guardian warranty services and Chaiz sells AGWS contract are the worst and fraud car warranty services. They have been eating my money since 3 months. When claim has been raised they denied. Service is too bad. Repair facility has to wait on the call for 2 hrs reach time. I tried calling them multiple times but their response was negative. The claim was raised for actuator motor which is listed in silver plan. I have taken AGWS enhance technology package and mobility package but still they did not cover anything. AGWS is a big fraud stay away from them. They are not refunding my money. AGWS warranty services does not cover anything. Stay away from them. When I asked for the refund. KP and Paula from support team told me to ask the refund from where you purchase the plan. Their supervisor patty called me and promise she will send me email with details but she did not sent me any email till now. Stay away from AGWS. They will not cover anything on the warranty service please do not waste your money in AGWS. It is humble request do not buy AGWS. My car was sitting in the dealership for 10 days for repair. There are no updates from AGWS and Chaiz. I have the silver plan including all the highest component. The actuator motor was listed but AGWS did not covered the component and they have eaten my money for many months. AGWS is no good and don’t waste your money. Do not buy any plan from them. They are scam. Chaiz sold AGWS contract neither Erick nor Charlie is not refunding my money. Chaiz is saying go to AGWS and AGWS is saying chaiz will refund the money
By Jagjit S.
Response from chaiz.com· Sep 11, 2026
Jagjit, we’re sorry this experience has been frustrating. We have reviewed your concerns in detail, including your service contract and the claim submitted to AGWS. The component involved in your claim was the Valvetronic Servomotor. Your review states that an “actuator motor” is listed in your coverage. We want to clarify that point because the agreement identifies specific covered components rather than providing coverage for all actuator or servo motors. Under the Enhanced Technology coverage you selected, the agreement specifically lists a four wheel drive actuator motor and control switch. The Valvetronic Servomotor involved in your repair is a different component and is not listed as a covered component under your Silver coverage or the additional coverage options selected at purchase. Based on our review of the agreement and our discussion with AGWS, the claim decision is consistent with the coverage provided by the contract. We also reviewed your request for a full refund. Your agreement provides for a full refund when the contract is canceled within the first 30 days, provided no claim has been made. After the first 30 days, the agreement provides for a pro rata refund, subject to the applicable terms, fees, and any permitted deductions. Because your cancellation request was made outside of that initial 30-day period, the contract does not provide for the full refund you requested. Our team contacted AGWS on your behalf and reviewed this matter internally, including with our leadership team. We understand that you disagree with the outcome, but we also want to make sure the coverage, claim decision, and refund provisions of the agreement are accurately represented. We appreciate the opportunity to fully review and respond to your concerns. Team Chaiz
The best deal I found for my car easy and clear!great price great coverage
By Luis M.
Response from chaiz.com· Sep 4, 2026
Thank you for your review! We’re glad Chaiz gave you the best deal you found and made the process easy and clear from the start. Great pricing paired with strong coverage is exactly what we want customers to feel confident about. We appreciate you choosing Chaiz! Team Chaiz
Price was great and I shopped online very easily. I wanted a plan with lower miles since I don't drive too much, and Erick showed me how to easily customize a plan that fit my needs. Would definitely recommend. This is my second plan with Chaiz!
By Allison B.
Response from chaiz.com· Aug 27, 2026
Thank you for coming back to Chaiz for a second plan! We’re glad you found the online shopping experience easy and the pricing competitive. More importantly, Erick was able to help you customize the coverage around how you actually drive, rather than paying for miles you don’t need. Earning your business once is great; earning it a second time means even more. Thank you for trusting Chaiz and for the recommendation! Team Chaiz
Search all car repair companies and this was the best price and the easiest to navigate. Highly recomend.
By Rob
Response from chaiz.com· Aug 25, 2026
Thank you for your review! We’re glad that after comparing your options, Chaiz stood out for both price and ease of use. Making it simple to navigate coverage choices and find a great value is exactly what we want the experience to be. We truly appreciate your recommendation! Team Chaiz
Honestly, this was easier than buying from the dealer and less expensive. And when you call back you actually get a human!!
By Stacy M.
Response from chaiz.com· Aug 20, 2026
Thank you for the great review! Easier than the dealer and less expensive- we love hearing that. We built Chaiz to make vehicle protection simple, transparent, and free from the usual hassle. And yes, technology makes things easier, but sometimes you just want to talk to a real person! We’re glad our team was there when you needed us. Thank you for choosing Chaiz! Team Chaiz
