Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
457 reviews
CHAIRUSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CHAIRUS: Chairs "R" Us CHAIRUS started in 2014 with a simple yet powerful idea—to offer a dedicated space where customers can find the perfect chair for every need. Dining chairs, counter & bar stools, sofa, benches, accent chairs and more. Official Notice from chairus.com Chairus is an independent brand operating exclusively through our official website www.chairus.com.We currently only sell and ship within the United States.Shop Here: Best Sellers Dining RoomLiving Room Outdoor Office & Kids Room
CHAIRUS (chairus.com) has 457 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 349 reviews with 5 stars · Clear filters
Exactly as pictured and for a great price
By Dawn V.
Response from CHAIRUS· Sep 10, 2026
Hello Dawn, Exactly as pictured and a great price — we love to hear it! 😊 Thank you for the kind review. Enjoy! Warmest regards, Chairus Team
I purchased one and was so happy with the style and comfort that I ordered a second. Very please with customer service and product. Thank you.
By Allie K.
Response from CHAIRUS· Aug 26, 2026
Hello Allie, Thank you so much for your wonderful review! We're absolutely thrilled to hear that you loved your first chair enough to come back for a second — that's the highest compliment we could ask for. It's also great to know that our customer service team made a positive impression on you. We truly appreciate your trust and support, and we hope both chairs bring you style and comfort for many years to come! Warmest regards, Chairus Team
Great chairs, look and feel good.
By Maxim O.
Response from CHAIRUS· Aug 26, 2026
Hello Maxim, Thank you for your kind review! At Chairus, we believe a chair should be as beautiful as it is comfortable, and we're so glad ours delivered on both fronts for you. We truly appreciate your support! Warmest regards, Chairus Team
The stools are beautiful!! I ordered an extra two by mistake. How do I return one set of stools?
By Susan G.
Response from CHAIRUS· Aug 26, 2026
Hello Susan, Thank you so much for your kind words — we're thrilled to hear you find the stools beautiful! 😊 As for the extra set you ordered by mistake, no worries at all — our support team is here to help. Please reach out to us at [email protected] and one of our specialists will assist you with the return process promptly. We truly appreciate your support and hope to serve you again! Warmest regards, Chairus Team
Loved the barstools. I was looking for something unique and comfortable.
By SS
Response from CHAIRUS· Aug 26, 2026
Hello, Thank you so much! We're absolutely delighted to hear that our barstools were exactly what you were looking for — unique and comfortable. That's a combination we take great pride in. We hope they bring you joy and style for many years to come. Thank you for choosing us! Warmest regards, Chairus Team
I received my delivery very quickly, and it had excellent directions for easy assembly. I'm really happy with the quality too.
By Sara D.
Response from CHAIRUS· Aug 26, 2026
Hello Sara, Thank you for your fantastic review! We're so glad your delivery arrived quickly and that our assembly directions made things nice and easy for you. It's wonderful to hear that you're happy with the quality too — that's always our top priority. We truly appreciate your support and hope you enjoy your new piece for years to come! Warmest regards, Chairus Team
I had a great experience with Chairus. Their customer service was very responsive, helpful, and easy to communicate with. They answered my questions quickly and made sure my concerns were addressed. I really appreciate the professional and friendly support. Highly recommended!
By Panah
Response from CHAIRUS· Aug 21, 2026
Hello Panah, Thank you so much for your wonderful review! We're truly delighted to hear that you had a great experience with our Chairus team. Our customer service team works hard to be responsive, helpful, and easy to reach, so your kind words mean the world to us. It was an absolute pleasure assisting you, and we really appreciate your recommendation. We hope to serve you again in the future! Warmest regards, Chairus Team
The stools were just the right accent for our kitchen bar. Came in a timely manner, easy to assemble and comfortable.
By Carl S.
Response from CHAIRUS· Aug 21, 2026
Hello Carl, Thank you for your lovely review! We're so happy to hear that our stools are the perfect accent for your kitchen bar. It's great that they arrived on time, were easy to assemble, and most importantly, are comfortable too. That's exactly what we aim for! We truly appreciate your support and hope you enjoy them for many meals and gatherings to come. Warmest regards, Chairus Team
