Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
457 reviews
CHAIRUSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CHAIRUS: Chairs "R" Us CHAIRUS started in 2014 with a simple yet powerful idea—to offer a dedicated space where customers can find the perfect chair for every need. Dining chairs, counter & bar stools, sofa, benches, accent chairs and more. Official Notice from chairus.com Chairus is an independent brand operating exclusively through our official website www.chairus.com.We currently only sell and ship within the United States.Shop Here: Best Sellers Dining RoomLiving Room Outdoor Office & Kids Room
CHAIRUS (chairus.com) has 457 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 349 reviews with 5 stars · Clear filters
Quick delivery, easy to assemble, good quality piece
By Lorei C.
Response from CHAIRUS· Mar 16, 2026
Hello Lorei, Thank you so much for your review! We’re delighted you’re happy with the quick delivery, easy assembly and great quality! We truly appreciate your feedback! Warmest regards, Chairus Team
The bar stools I bought are working out very nice. They were ready to put together and arrived quickly. Looks like John. The only thing I would say is that the seat itself could be just a little bit wider
By Rick and Linda G.
Response from CHAIRUS· Mar 16, 2026
Hello Rick, Thank you so much for your review! We’re glad the bar stools are working out nicely, arrived quickly and were easy to assemble. We’ll pass along your feedback about the seat width to our product team to improve future designs. We’re always here if you need any help! Warmest regards, Chairus Team
Fast And Efficient Ordring Online Service. And Delivery Was Prompt! 😊
By Susan R.
Response from CHAIRUS· Mar 16, 2026
Hello Susan, Thank you so much for your kind review! We’re thrilled you found our online ordering fast and efficient, and that your delivery was prompt! We really appreciate your support! Warmest regards, Chairus Team
Perfect for the space we have!
By Lee A.
Response from CHAIRUS· Mar 16, 2026
Hello Lee, Thank you so much! We’re so happy our pieces fit your space perfectly! Warmest regards, Chairus Team
Reasonably priced and wonderful customer service.
By Rebecca G.
Response from CHAIRUS· Mar 16, 2026
Hello Rebecca, Thank you so much for your review! We’re glad you’re happy with our prices and customer service. We truly appreciate your feedback! Warmest regards, Chairus Team
My order got here in a week!! I love how fast it was. And the product is amazing
By Mikayla
Response from CHAIRUS· Mar 16, 2026
Hello Mikayla, Thank you so much for your review! We’re thrilled you received your order in just a week and love the fast delivery, and we’re so glad the product is amazing! Your satisfaction means a lot to us! Warmest regards, Chairus Team
I very quickly found what I liked, ordered it, and received it in a timely manor. When I opened it everything was in order, and it went together easily. Love the quality. Love the design.
By Marcus D.
Response from CHAIRUS· Mar 13, 2026
Hello Marcus, Thank you so much for your lovely review! We’re so happy you found your favorite items quickly, received your order on time, and had a smooth and easy assembly process. It means a lot that you love the quality and design! Warmest regards, Chairus Team
Though I did not end up keeping the chairs due to a defect this company has outstanding customer service! OUTSTANDING! They were prompt in responding to my emails and very understanding and responsive. I would definitely purchase from Chairus again.
By Patricia
Response from CHAIRUS· Mar 13, 2026
Hello Patricia, Thank you so much for your kind words! We’re truly sorry the chairs had a defect that led you to return them, but we’re very grateful for your recognition of our customer service. We’re glad we were prompt and understanding with your emails, and we truly appreciate your willingness to give us another chance. We hope to have the pleasure of serving you again soon! Warmest regards, Chairus Team
