Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
190 reviews
Crystal FusionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Crystal Fusion is the leading provider of water repellent glass treatment for your windshield, warranty coverages, and vehicle appearance protection products that keep your vehicle looking like new, while giving customers peace of mind that if damage occurs, they're covered.
Crystal Fusion (cftproducts.com) has 190 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 157 reviews with 5 stars · Clear filters
Everything went very smoothly and the Glass Doctor who did the work is fantastic!
By Rene
Response from Crystal Fusion· May 12, 2025
We are so glad to hear that you had a positive experience. We appreciate your kind words about our Glass Doctor. We strive to provide excellent service and are happy to hear that we met your expectations.
Easy claim process and good work
By Madison C.
Response from Crystal Fusion· May 12, 2025
Thank you for your kind words. We're glad to hear you had a positive experience.
Very fast and pain free this time.
By Steven W.
Response from Crystal Fusion· May 12, 2025
We're delighted to hear that your recent experience was fast and pain-free. We strive to provide a smooth and efficient process for our customers.
Service was quick and accurate!
By C J Hackett J.
Response from Crystal Fusion· May 12, 2025
We're so glad to hear you had a positive experience! We strive to provide quick and accurate service to all our customers.
I didn't know that I wanted to get this when we paid for the BMW, really glad we did! Complete reinstall of car window with all electronics embedded wouldn't have been cheap, no co-pay or deductible with this! Great job installing, as well.
By Lynn C.
Response from Crystal Fusion· May 12, 2025
We're thrilled to hear you're happy with your decision to add this coverage! It sounds like the installation went smoothly, and we're glad you were able to avoid a potentially costly repair. We appreciate your positive feedback and hope you continue to enjoy the peace of mind this coverage provides.
