Great people great experience
Great people great experience Thank you!
By Grateful
Response from Crystal Fusion· Sep 8, 2025
We're happy to hear that you had a great experience with our people. Thank you for your positive feedback!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
190 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Crystal Fusion is the leading provider of water repellent glass treatment for your windshield, warranty coverages, and vehicle appearance protection products that keep your vehicle looking like new, while giving customers peace of mind that if damage occurs, they're covered.
Crystal Fusion (cftproducts.com) has 190 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 157 reviews with 5 stars · Clear filters
Great people great experience Thank you!
By Grateful
Response from Crystal Fusion· Sep 8, 2025
We're happy to hear that you had a great experience with our people. Thank you for your positive feedback!
On time, within scheduled time, courteous, accommodating. Thanx!
By Elman Van P.
Response from Crystal Fusion· Sep 8, 2025
We're happy to hear that our team was punctual, efficient, and helpful! Thank you for your positive feedback; we appreciate it!
La persona que los atendio fue una persona muy amable grasias por tener empleados aai me senti muy bien
By Noel Torres Reyes M.
Response from Crystal Fusion· Sep 8, 2025
Thank you for your feedback!
Fast response and repair was easy
By Benjamin T.
Response from Crystal Fusion· Sep 8, 2025
Thank you for your positive feedback; we appreciate it.
Fast processing of claim. Understanding customer service.
By Tomi W.
Response from Crystal Fusion· Sep 8, 2025
We're happy to hear that our claim process was fast and our service was helpful. Thank you for your feedback!
Easy to schedule and timely for the repair.
By JimR
Response from Crystal Fusion· Sep 8, 2025
We're glad you found it easy to schedule and that our repair was timely. Thank you for your positive feedback!
Filing a claim was very easy and straightforward. I just had to take pictures, send an email, and that was it. The process was quick, and within a day or two my claim was already approved. Honestly, it couldn’t have been simpler!
By Ryan R.
Response from Crystal Fusion· Sep 4, 2025
We're happy to hear that filing your claim was easy and straightforward! Thank you for your positive feedback.
She was very professional and got right back to me giving me the name and address and phone where to get my windshield fixed.
By Marilyn C.
Response from Crystal Fusion· Jul 22, 2025
We’re glad to hear our team was responsive and helpful in getting you set up for your windshield repair. Thank you for the positive feedback!