It's been a great pleasure working with…
It's been a great pleasure working with them.
By P.S.Love
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
806 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Consumer Education Services, Inc. (CESI) is a non-profit organization committed to empowering and inspiring consumers nationwide to become debt free. Turn to a trusted, non-profit provider of financial solutions to help you get and stay out of debt. Our compassionate, certified counselors can help you lower interest rates, consolidate your bills, and pay off your debt faster. We've been helping people just like you since 1998. Call CESI for a free consultation today.
Consumer Education Services, Inc. (cesisolutions.org) has 806 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
806 approved reviews, newest moderated first
It's been a great pleasure working with them.
By P.S.Love
Amazing. Can’t put into words having the relief Of debt taken off your shoulders.
By customer
Always professional and proactive to assist. Will use again if needed.
By Sharon A.
I started with $6,000 in credit card debit, and was struggling to make any progress due to the outrageous interest rates. Through CESI I was able to pay it off within two years, and increase my credit score almost 100 points. I am so thankful especially during the uncertainty of everything during COVID that this is no longer causing stress in my daily life. Thank you CESI!
By Sheila Massey D.
Easy process and fairly painless.
By customer
When I decided I needed financial help. Your team was able to assist, walking me through getting started until the end. No one made me feel bad about my situation just helpful all the way around. Even through the emails given me directions on how I can improve my credit, my income and so many more. Thanks CESI for helping me stand up again. I have recommended your services to several of my family members and friends. Thanks again.
By Theresa C.
I’m glad I contacted CESI several years. Thank you helping to remove my debt.
By customer
Paid bills late had to call you multiple times to send checks to the companies! And you also didn’t keep accurate pay off balances making my pay off date move multiple times! And when I just wanted to pay off the remaining amount in one lump sum you told me that you didn’t advise me to just payoff the companies like that...like I wanted too... (because they actually had the RIGHT payoff balances ...which was less than what you said it was). And when I told I was just going to go ahead and do that (pay the remaining balance myself to the companies) you got very set and got a sassy mouth and hung up! Yeah poor communication skills all the way around won’t ever recommend anyone ever to this company!
By BS
Response from Consumer Education Services, Inc.· Oct 5, 2020
Thank you for your feedback. We take the satisfaction of our clients seriously and regret that you had an experience that did not meet your expectations. I have passed your feedback on to a member of our Management team and someone will be reaching out to you to discuss your account.