Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
30 reviews
Certified Training InstituteSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Certified Training Institute (CTI) is a leading provider of online pesticide applicator continuing education, exam preparation, and worker safety training for agricultural and commercial pesticide professionals across the United States. Through state-approved courses and flexible online learning, CTI helps licensed applicators maintain compliance, renew certifications, and stay current with industry regulations and best practices.Our courses are developed by industry experts and designed to provide practical, real-world knowledge that professionals can apply in the field. With 24/7 online access, students can complete training on their own schedule while meeting state-specific licensing and continuing education requirements.Certified Training Institute is committed to delivering trusted education, regulatory compliance support, and exceptional customer service to help pesticide professionals advance their careers and maintain their credentials with confidence.
Certified Training Institute (certifiedtraininginstitute.com) has 30 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
30 approved reviews, newest moderated first
I thought the course was very helpful and very employee friendly and easy to follow.
By Delbert C.
Response from Certified Training Institute· Jul 8, 2026
Thank you, Delbert! We're so glad to hear the course was helpful and easy to follow. Making our training employee-friendly is something we care deeply about. We appreciate your feedback and your trust in Certified Training Institute!
You never send the complete finished courses to the state I call several times and I asked to speak with a supervisor I never received a call. Now you said that I have to rport by myself when I bought the courses I was told that I dont have to worry to send because you will send the problem is that the state receive the information but it was not complete. And I never receive a call back from a supervisor no voicemail nothing do not try to cover your incompetence with excuses.
By Oscar G.
Response from Certified Training Institute· Jul 9, 2026
We're sorry for the frustration, Oscar. When a supervisor callback was requested, we did attempt to reach you and left a voicemail when there was no answer. Regarding course completion — we send Records of Attendance (ROA) to document your coursework, and students self-report directly to the state. If you still need assistance, please don't hesitate to reach out to us.
This was really great! Could do it at my own pace, at my own time. Didn’t have to stop work during the day to catch it on zoom.
By Tony B.
Response from Certified Training Institute· Jul 8, 2026
Thank you so much, Tony! That flexibility to learn on your own schedule — without disrupting your workday — is exactly what we designed our courses for. We're so glad it worked perfectly for you. Thanks for choosing Certified Training Institute!
Bought a package thought it was 6 cat and 6 core got my credits from state and have 12 credits of one and zero of other. Wasted my time
By Michael L.
Response from Certified Training Institute· Jul 9, 2026
We're sorry for the confusion, Michael. Our packages are labeled as 'Core Bundle,' which covers core credits specifically — we understand that can be easy to misread at checkout and we apologize for the inconvenience. If you have any additional questions or need further assistance, please don't hesitate to reach out to us directly and we'll be happy to help!
Pretty easy to find what I needed to keep my license active!! Cost was fair, exam was more user friendly than expected, THANK YOU for that!! Getting to a class physically isn’t always possible, this is great alternative!!
By Dee
Response from Certified Training Institute· Jul 8, 2026
Thank you, Dee! We love the enthusiasm — and we agree, the exam experience matters a lot! We're glad you found the process easy and the pricing fair. Keeping your license active without the stress is exactly what we're here for. Thanks for choosing Certified Training Institute!
Easy process and classes were great.
By NICK P.
Response from Certified Training Institute· Jul 8, 2026
Thank you, Nick! Easy process + great classes is a combination we're proud of. We appreciate you taking the time to share your experience with Certified Training Institute!
The tests were sent out right away
By Kevin M. R.
Response from Certified Training Institute· Jul 8, 2026
Thank you, Kevin! Prompt delivery is important to us — we know your time matters. We're glad everything came through quickly. Thanks for choosing Certified Training Institute!
Always great working with Certified Training Institute for my CE hours!
By Southwest Ag I.
Response from Certified Training Institute· Jul 8, 2026
Thank you — that 'always' means a lot to us! We truly appreciate your continued trust in Certified Training Institute for your CE hours. Looking forward to working with you again!
