Certified Keto DietReviews of certifiedketodiet.com

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2.5/ 5

Poor

521 reviews

Certified Keto Diet2.5Poor

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About Certified Keto Diet

Keto nutrition plan from a certified medical institution and certified and EU state registered nutritionists using a patented weight loss method.

Certified Keto Diet (certifiedketodiet.com) has 521 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.

Also known as: certifiedketodiet.com
Website: certifiedketodiet.com
Category: Personal Care
Listed on The Fair Hearing: 2026

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Apr 20, 2024

A complete waste of money

A complete waste of money, do not buy this plan. I paid for the premium version thinking to get more than a bunch of recipies (which it's exactly what you get if you go for the basic plan) and the extra you have with the upgrade to premium is just some "advices" well known and usless. Obviusly you cannot get any refund (even though they say that there is the 14 days refund policy) if you don't get what you were expecting. Their answer is just: "the plan works, your request of refund cannot be accepted". I paid also for the personal nutritionist and all you get is some pre-set answers which indicate you how to use the app. I tried to obtain some advice for specific situations (very usual and easy) and they reply with generic answers and again with instructions on how to use the app. I complained about an answer they gave me and after a while I realised that they cancelled that part of the chat. Clearly there is no a nutritionist chatting with you as they can't give you specific answers. I am still waiting for them to let me know if they can refund me at least the personal nutritionist option as this is seriously ridicouls (they even put a picture with a name on the app for your personal nuritionist but you'll end up talking with a random person who can only tell you how to use the app). STAY AWAY!

By Valentina

Response from Certified Keto Diet· Apr 22, 2024

Hello Valentina, thank you for leaving review. We are really sorry to hear, that you did not enjoy our diet plan. As you have purchased the premium plan, you had all the extras, that the plan can give you. About the chat, if you have asked very basic questions, it must be that you received a generic answer, but we assure you, that every message is read by certified nutritionist and the reply is written as simple as it can be. In case you think, that something is not working for you right now, please contact our support team here: https://certifiedketodiet.zendesk.com/hc/en-us We hope you will continue to use the plan, and also want to remind, that no one can cancel any of the features such as chat, tips&tricks etc., except yourself.