Best company to work with!
Best company to work with!
By Nolan V.
Response from Certapet· Dec 9, 2021
Thank you for your amazing. We are glad that you had a positive experience with us. We are here to help :)
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
987 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 834 reviews with 5 stars · Clear filters
Best company to work with!
By Nolan V.
Response from Certapet· Dec 9, 2021
Thank you for your amazing. We are glad that you had a positive experience with us. We are here to help :)
Very helpful and considerate. Understanding of the situation. Made feel at ease, evaluation on point. results were prompt
By K H.
Response from Certapet· Dec 9, 2021
Thank you for your awesome feedback. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.
Certapet's team is prompt, courteous and efficient. They made the process of getting my pet's certificate painless throughout. I recommend certapet to everyone who needs to obtain a certificate for their pet. Thanks to certapet I can take my dog most places with me.
By Juan R. S.
Response from Certapet· Dec 7, 2021
Thank you so much for recommending us. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.
Certa pet made getting my ESA certified fast and easy. 10/10 would recommend!
By Karina Giselle V.
Response from Certapet· Dec 2, 2021
Thank you so much for recommending us. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.
The process was easy and efficient. The counselor was warm, kind, and supportive. It helped a lot to be able to talk with caring and and concerned people who knew what I was experiencing. Thank you!
By PR.Jones
Response from Certapet· Dec 2, 2021
Thank you so much for sharing your experience with us. We are glad we were able to help you feel comfortable and valued. Please let us know if there is anything else we can do for you. We’re here for you anytime.
Certapet has been a legitimate resource for me when I needed to get documentation for my ESA dog. I've used Certapet these past 3 years and value their service.
By Theresa
Response from Certapet· Dec 2, 2021
Thank you so much for this review. We are glad that our services were helpful. Please let us know if there is anything else we can do for you.
They have been so helpful when it comes to my fur baby im great full for them and want to say thank you
By Windy N.
Response from Certapet· Dec 2, 2021
Thank you for this amazing feedback. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.
Very simple process they stayed with me and gave concise instructions on webcast and how to do what i needed to do, as well as my therapist being so caring and thoughtful fit my well being.
By Samantha
Response from Certapet· Dec 2, 2021
Thank you so much for this review. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.