Great Service
Certapet was there every step of the way. The service, follow up and overall communication was unsurpassed. They answered all my questions in a very timely manner with genuine attention and concern. Thank you Certapet
By Donna
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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Certapet was there every step of the way. The service, follow up and overall communication was unsurpassed. They answered all my questions in a very timely manner with genuine attention and concern. Thank you Certapet
By Donna
CertaPet is a great company! I took my assessment and by the end of the next day I had received scanned copies of my letters. The hard copies came via snail mail shortly after. I've already successfully flown AND moved into a pet-free apartment with my pup so I guess it worked :)
By Chelsea H.