Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
51 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At certainow.com we love every passion and interest on Earth because it is a reference to your UNIQUENESS.
Certainow (certainow.com) has 51 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
51 approved reviews, newest moderated first
So i thought this was a USA based company as it charges US.dollars but no it is Chinese ,no correct tracking ,no contact except though PayPal ,delivery in 5-7 days ,two mounts later no sign . never ever again.
By Mark
TURTLE KEYCHAIN ORDER - NO ORDER NUMBER, CONFIRMATION OR DELIVERY DATE - HAVE ALREADY PAID UPFRONT I ordered a turtle keychain from this company on 30 January. An amount was debited off my credit card before I received any confirmation of order, Order Number or delivery date. I have attempted to email them with my requests, with no response. I have no idea whether I'm going to receive this item. Or whether this is a scam site. From most of the reviews it appears very dodgy! I would appreciate a response and confirmation of my purchase, with the amount I paid so I'm not left in the dark about the status and progress of my order.
By Vanessa A.
I placed an order (which was a Xmas present) in early December and it never arrived. Every time I wrote, asking about the status of my order they asked me to be patient. It is now clear that my order will never arrive but they haven't yet let me know if I'll ever be reimbursed.
By R G.
Further to my review on 10th Jan 2024, the seller didn’t want to give me a refund stating that the items have been re-processed and sent out already. So, I decided to wait (because pursuing the issue was so time consuming). Finally, I did receive the parcel on 12th Jan. I’m writing this review to be fair to the seller (since I’ve got my parcel.) Would I place another order with them?
By Katherine T.
Shocking company with no customer service
By Mark O.
Order 2 wood banks as Christmas presents on Oct. 8,2023. The packaged was tracked & I was kept informed until Nov. 17, 2023 when the shipping company advised package was in St. Louis. Nothing after that date. I assume package was lost. I contacted shipper who advised I should contact the seller. I contacted the seller named on order confirmation "Certainow" & was advised I should contact the seller- they were the seller! I have requested refund from credit card company.
By Geri K.
Perfect fit and great comfort
By Robin P.
My daughter really loves these shoes. She’s worn them everyday now for a week and said they are really comfy. Even at recess and in gym class. The colors on the bottom are cute and the lights are fun. I like that they’re not the mesh or fabric material so they keep the water out. I’m sure eventually they will start cracking around the sides of the toes as all of her shippers do. But so far these are comfy and cute and she loves them.
By Rosa T.
