Amazing service super friendly and…
Amazing service super friendly and helpful
By Tony Nascimento Nascimento, T.
Response from Cerity· Sep 19, 2023
Fantastic, Tony! Thanks for the feedback!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
136 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We bet we're a faster and more affordable workers' comp insurance provider. Backed by 100 years of experience. Sign up or switch in minutes! Expert assistance. 100 years of expertise. No waiting on documents. Intelligent pricing. 115+ industries & growing.
Cerity (cerity.com) has 136 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
136 approved reviews, newest moderated first
Amazing service super friendly and helpful
By Tony Nascimento Nascimento, T.
Response from Cerity· Sep 19, 2023
Fantastic, Tony! Thanks for the feedback!
I am a new client and I do not know what I am doing. For new clients, there needs to be more guidance. I kept trying to login and find a place to enter my payroll for the workers compensation. I did get a quick response when I emailed but it was a little vague. I feel a little lost.
By B R.
Customer service not the best hard to talk to representatives to get needed documents
By Valerie Fleming FLEMINGS M.
Thank you so much for affordable coverage. Fast and simple process.
By kelly jernigan jernigan, K.
Response from Cerity· Aug 28, 2023
Thanks so much for the feedback, and for being a customer!
Issue still not resolved originally called on 8/11/23 policy is not being shown on New York State workers compensation website as me having coverage
By Jonathan Billups Jjb C.
Response from Cerity· Aug 15, 2023
Hello Jonathan, we're so sorry for the headache this caused you. For a short period, there was a technical issue in our policy administration platform that resulted in some errors like this. We were able to resolve the issue, and it looks like yours is reporting correctly now, but we apologize for the frustration.
It was very easy and quick to get my policy up and running literally took minutes and I never had to wait on hold for a customer service representative was able to do everything through their website
By CHRISTA H.
Response from Cerity· Aug 28, 2023
Fantastic, Christa! Thanks for the feedback!
Thank you for your prompt reply at answering my questions!
By Janey Sakamoto B. Well C.
Response from Cerity· Aug 28, 2023
So glad to hear, Janey. This makes us very happy.
Any info that you needed from me to finish the forms was explained and was easier than I thought it would be.
By Judy
Response from Cerity· Jul 31, 2023
Awesome. We love to hear it. We are cheering you on and appreciate the feedback!