Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
5,239 reviews
CerebralSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 3,389 reviews with 5 stars · Clear filters
I have only had one appointment and I can already say that I know this is going to be a huge step in the right direction for me. Cerebral is easy to use and very affordable compared to other services. Thank you so much for creating this service and finally helping me get the help I need.
By Zack P.
Very nice provider, i love the conversation and her knowledge. She takes her time to listen and provides great information. Great visit!
By ESMERALDA C.
Cerebral has been the best investment into my mental health that I could've done. The providers are extremely competent and care a lot. I finally feel like I have a strong foundation to tackle my problems and to grow as a person.
By Alexandra G.
My first call was easy, professional, and structured. I look forward to starting my journey with Cerebral!
By Jessica
I have had a very easy time connecting with helpful providers and counselors. It has made a huge difference in my life to have the right kind of help. I recently had an issue and it took one phone call for the customer service agents to rectify the problem.
By Araceli R.
The appointment went well. I felt the doctor listened to my concerns. He explained different medications and helped me start towards better mental health.
By Crystal B.
I’ve been with cerebral for about a year now. Although I have a ton of room to grow still I can honestly say my care team has definitely helped me in so many ways. I’ve never used any coping skills before and now I find myself trying my hardest to use them when I need them. I have way less suicidal thoughts or thoughts of self harm than I used to. I feel like I’ve already come so far but I also don’t want to stop here. Thank you cerebral for helping find affordable help for my mental health. ♥️
By Abygail V.
So easy to use. I hadn't been able to see my pcp to get my medication due to cost. Cerebral has made it affordable for me as well as kind and helpful Doctors that worked with me to find what was right for me. I have been using Cerebral for about a year now and my quality of life has greatly improved. I highly recommend.
By Summer H.
