Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
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5,239 reviews
CerebralSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 3,389 reviews with 5 stars · Clear filters
To start a morning talking to my counselor what a great way to start my week. I love my counselor. She is attentive listens and it feels so good just to talk about things in general. And I have a psychiatrist who approves my medication. This was the first time I tried counseling over my phone and it’s so convenient and the ladies who work with me are wonderful. This is the new phase of mental health care. Highly recommended.
By Kathy M.
Great communication, the team helps in whatever way they can weather it be a technical issue or a communication issue.
By Karine
I have struggled with ptsd for a very long time. Cerebral has helped be gather my life back. They have helped me be able to go out in public and be a normal person.
By MrMix
I've been using Cerebral for years, and continue to love the service. It's affordable and easy to use. They have tools and resources available and your prescriber listens, and works with you to find the right medication balance. My therapist is amazing as well!
By Danielle L.
I love Cerebral. They work with you in the comfort of your own four walls. They have so many tools to help others out. When my prescriber switched I was notified right away and I was able to choose who I wanted to work with. Medication was easy to get delivered and if I needed to get it through my pharmacy it was easy no hassle. I would recommend them to everyone.
By Zuri
Unfortunately the regulations destroy this great service. Overall great experience 5 stars
By Roman M.
I switched to cerebral from another online mental health site because of cerebral’s ability to prescribe medications. I am always busy, so being able to meet with a prescriber and counselor from home (or the bathroom at work) and get right back to my day makes my life so much easier. I highly recommend this service to everyone!
By Jaime F.
Cerebral is better than any traditional mental health care I’ve received! Not only is the program itself great, but it’s cheaper and you get a lot more out of it than traditional therapy! The ability to filter through therapists and switch if needed is great and much easier to do than traditional therapy offices. Having a whole team assigned to your case is really cool, my therapist and prescribing doctor can communicate with each other and my case manager helps be find resources beyond just mental health. Plus, cerebral has SO many resources itself to dive into to learn more about yourself. I signed up for their therapy program in September because I needed to talk to someone and couldn’t wait for a therapist in my area to have availability… and honestly, I couldn’t mentally handle being told there was no room for me in their schedules. Cerebral makes scheduling appointments so freaking easy and you can see all of their providers’ availability. I’m already seeing a huge improvement on how I view myself and the world around me. I can’t recommend this program enough for people who could use some mental health care!
By Alex’s A.
