Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
5,239 reviews
CerebralSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 3,389 reviews with 5 stars · Clear filters
I’ve been using Cerebral for almost a year now and it’s been very helpful. I see some people have issues with random schedule changes, but I’ve never had that issue. It’s only happened once and it was very easy for me to get a new care team and get back on track immediately.
By Frankie Colleen D.
I’m obsessed. Cerebral has completely changed my life. As a busy working mom honestly who has time for therapy? Not I. I am now able to get the therapy and medication I need literally in the palm of my hand. 10/10 Would recommend.
By Leann B.
I found the help I always needed with this app. I can now live a much happier life. Thank you cerebral!
By Bilerka B.
Melanie has been great so far! I’ve had two sessions with her and feel like I’m gaining some clarity through her suggestions.
By Rusty R.
I discovered Cerebral during Covid and all the adjustments that came with that change of life. The team was amazing. They listened to my concerns and were profoundly supportive of what to do to help. A+++
By Greg
I’ve only been with cerebral for about a week and I already love it. I have severe mental health issues I can’t keep track of, and I was terrified that I wouldn’t find the care I need due to my poor health care. But cerebral accepts HSA cards as payments, and they were ON TOP OF IT. I was able to make an appointment as soon as I joined, and my appointment was 3 days away from when I scheduled it. That’s insane, because nowadays you have to book weeks in advance for any sort of care. I felt comfortable talking about something not so easy, my prescriber Holly was so kind and patient with me. She told me about the medication I’d be sent, and what to look out for for adverse effects, and how it works. I haven’t received my meds yet, but I only paid $10 TOTAL for the Med + shipping, which shocked me due to insane prescription prices.
By Rylee M.
I ended up switching from the first prescriber I got and it was super easy, they actually listen and seem to care.
By Kim T.
Great service
By Leonny Anays A.
