CerebralReviews of cerebral.com

It’s great to have a provider right away am I definitely felt heard and that it was a good match. However I am having issues with getting my medication, applying insurance, and understanding the charges.

The ads for the company are very appealing you going and you take your assessment to see where you're at then you pay you have three options it make it should like you will have a therapist to talk to like every week and a prescriber to write a prescription for you if needed first off it was $6 a week well I went into click the option it says it's $30 a month and you saves $55 the first month then another ad came which is $7 a week which everybody knows there's four weeks in a month which is $28 or if they advertise $6 would be $24 so their pricing is sketchy. So I paid the first month which was $30 and if you're out of state but have a different driver's license from another state they will set you up with the address that's on your driver's license from the other state so I went through and I picked a subscriber and I had an appointment with her and she could not write me the script so cerebral gave me an appointment for a female position or NP nurse practitioner or therapist psychologist she was nice everybody was nice friendly very concerned about ones mental health and in the advertisement that they sell you on is that they can be discreet you don't have to worry about it the prescriptions will be mailed to you she sets me up a prescription at my local pharmacy and I went to pick it up and I just can't afford it well I messaged my team in my app and I never heard word back I called the cerebral location under contacts and got nothing but a recording so I emailed and I'm waiting for a response on to whether they can write me a script that I can afford it's a run around I get to video chat with my prescriber in a month but never got or received a appointment and as well as the therapist I get to talk to her again in a month they do give you exercises to do and I get it you are your own therapist you are your own healer you will come across to figure out what is wrong with you. But I still think they need to be more disciplined on their advertising principles.

Need to get I touch with doctor

Nobody ever gets back with me when I message them with a question. Very disappointing in that respect. The rest remains to be seen.

At first I was skeptical. I felt like there maybe wasn’t a great selection of counselors, but I met with my prescriber and I received my medication very quickly like same day.

The idea of cerebral is great! I currently don’t have insurance and thanks to cerebral I was able to speak to a prescriber to get my medication and continue my treatment. So far, the people I’ve spoke to have been nice and helpful the problem is that is so very hard to be able to speak to someone! I was on the phone for 30 min waiting to get someone to pick up the phone until the call got disconnected. You guys are working with people with mental health issues, having to wait on the phone could be a really big deal for some of us…

Getting anyone to respond to messages is an issue. I also referred my boyfriend who has messaged 3 times about his medication with no response in over a month. He stopped taking the meds but you guys keep sending them anyway. My prescriber gave me 2 refills. Told me to see her in 90 days. It's been 30 days. You haven't sent my meds and you won't answer my messages. What am I paying for?

I was really excited to try this app because mental health care is extremely expensive and hard to find. For the most part, I’m pretty unsatisfied with my experience, but I was able to get a prescription that works for me, so that’s why I give 3 stars and not 1. My care councilor was a girl in her early twenties that had no interest in listening and made a lot of really destructive assumptions. The platform itself is pretty lousy and crashes often. You can try to reach customer service, but the link didn’t even work when I tried to use it. They say that you’ll have regular meetings with your prescriber and your care councilor, but I haven’t. No one as reached out to me since the first day.