Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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5,239 reviews
CerebralSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 3,389 reviews with 5 stars · Clear filters
Efficiency and great listening skills
By Brooks B.
Response from Cerebral· Dec 5, 2025
Hello Brooks, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
My provider has honed in on the perfect combo of medications. She is efficient and a good listener. The service itself has worked really well for my situation. I live in a rural community with limited psych providers, and it has been wonderful to have convenient access to a trained professional. I have recommended Cerebral to many friends seeking care.
By Laura P.
Response from Cerebral· Dec 4, 2025
Hello Laura, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review, and for recommending us to loved ones. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
Katia, you’ve been amazing from the jump! You let me jump all over the map with my issues but then you reel me back in. My favorite thing was my homework, it really made me dive deep into the past. Thanks so much for what you do, it’s truly God’s work. My medication specialist Ainsley is great too. Great listener, thorough and understanding. I’ve recommended Cerebral to all!
By jimnz_x_
Response from Cerebral· Dec 3, 2025
Dear jimnz x, Thank you for taking the time to share your positive feedback about Cerebral, and your clinicians! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. If you need further assistance or have any questions, please feel free to reach out. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
Makes essential healthcare easy for me, whereas it is not readily available where I mobe
By Sheila C.
Response from Cerebral· Dec 3, 2025
Hello Sheila, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
This was my very first therapy session for my lifetime and this app made it so simple to sign up, book therapies, and answer questions. The therapist I chose is down to earth and easy to talk to.
By renata M.
Response from Cerebral· Dec 2, 2025
Hello Renata, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
I've been working with Manpreet Mann on the Cerebral team for a couple of months. She really listens and cares to make sure I get the help I need. I highly recommend Cerebral for any mental health needs.
By Helen Renee Scholes H.
Response from Cerebral· Nov 26, 2025
Hello Helen, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
It's a relatively good company, therapist seem genuine and extremely professional!
By Liam W.
Response from Cerebral· Nov 25, 2025
Hello Liam, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
My provider was kind and funny. I felt very comfortable sharing my story and my history with her. I got a very quick appointment that perfectly matched my schedule. I am very happy with my decision to use Cerebral.
By Andy G.
Response from Cerebral· Nov 24, 2025
Hello Andy, Thank you for choosing to share your positive feedback about Cerebral, and your clinician! Our team aims to provide high-quality care and service, so we're encouraged to hear that you had such a good experience with us. Please feel free to reach out with any questions or concerns you may have. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
