Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
5,239 reviews
CerebralSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
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I've been using Cerebral since May of this year and I've loved my experience thus far. I'm so glad that I found it and decided to give it a try!
By Katie K.
Response from Cerebral· Sep 18, 2020
Hi Katie, thank you for being with us since May. That is wonderful. Your entire Cerebral care team is dedicated to providing you with the best level of care possible, and we want to extend a heartfelt thank you for your feedback!
The care members at Get Cerebral 100% care about their patients! They provide the best mental health care I have ever received. The doctors and care counselors listen to you and your actual needs. They go above and beyond and their team has changed my life for the best! I have never felt better than these past 3 months with Get Cerebral!
By Brandy P.
Response from Cerebral· Sep 18, 2020
Hi Brandy, we are humbled by your kind words as we continuously strive to bring access to high-quality mental healthcare. Your entire Cerebral care team is dedicated to providing you with the best level of care possible, and we want to extend a heartfelt thank you for your feedback!
My experience with Cerebral has been exemplary. My caregiver and counselor are compassionate and extremely caring.
By Beth R.
Response from Cerebral· Sep 18, 2020
Hi Beth! We are humbled by your kind words as we continuously strive to bring access to high-quality mental healthcare. Your entire Cerebral care team is dedicated to providing you with the best level of care possible, and we want to extend a heartfelt thank you for your feedback!
I have been with Cerebral for more than four months. The first few months I can say I didn’t go so well. My Care team got back with me in my crisis and medication management and helped me more than they’ll ever know. I would recommend Cerebral to any of my friends or family anytime. They are great!!
By SJ
Response from Cerebral· Nov 12, 2020
Hi SJ, This is Shane with Cerebral. I was hoping to touch base with you and to thank you for your helpful feedback. I’m sincerely sorry to learn that you’ve faced these difficulties during your Cerebral experience. We take your feedback seriously and are striving to make improvements. If you’d like to ask for me directly through our support line, I'd like to take personal responsibility to ensure you do not run into any complications. I hope that everything has been going alright for you otherwise. Please feel free to ask for me if there’s ever anything I can assist with.
Cerebral has been the very first program that has worked for me. After struggling with depression and anxiety for over 10 years without finding help, and going through over 20 different therapists and other online programs that didn’t work for me such as Better Help and TalkSpace, I finally found Sarah and Dr Anh at Cerebral. They actually cared about what I was going through, and remembered what I had spoken about them with in past conversations. I never felt before that my mental health care providers actually cared about me until I joined this program. This program has changed my life for the better. Even though I’ve had the opportunity to get my medication now through my primary care provider, I stay with Cerebral just for my monthly calls with Sarah. She had been the most amazing counselor and I genuinely look forward to meeting with her and our conversations. I cannot recommend them enough, they are amazing and have left such a positive impact on my life.
By Cassie
Response from Cerebral· Sep 18, 2020
Hi Cassie, your story is incredibly motivating. We are humbled by your kind words as we continuously strive to bring access to high-quality mental healthcare. Your entire Cerebral care team is dedicated to providing you with the best level of care possible, and we want to extend a heartfelt thank you for your feedback!
I have lived with generalized and occasionally extreme anxiety, coupled with depression for some time. When I came to find Cerebral I was in a rough spot, living during the pandemic, being laid off etc I was in great need of support. Cerebral has been an absolute life changer for me, the experience with both my nurse practitioner and counselor have been above anything I had expected. Thoughtful, comprehensive and thorough. Extremely grateful.
By Amanda
Response from Cerebral· Sep 18, 2020
Hi Amanda, we are humbled by your kind words as we continuously strive to bring access to high-quality mental healthcare. Your entire Cerebral care team is dedicated to providing you with the best level of care possible, and we want to extend a heartfelt thank you for your feedback!
I have only been using Cerebral for three months and I love it. The staff actually cares.
By Michael C.
Response from Cerebral· Sep 18, 2020
Hi Michael, your entire Cerebral care team is dedicated to providing you with the best level of care possible, and we want to extend a heartfelt thank you for your feedback!
Justine is a caring and calming counselor. She's easy to talk with, and has great ideas that help.
By Lia R.
Response from Cerebral· Sep 18, 2020
Hi Lia, we are humbled by your kind words as we continuously strive to bring access to high-quality mental healthcare. Your entire Cerebral care team is dedicated to providing you with the best level of care possible, and we want to extend a heartfelt thank you for your feedback!
