Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
5,239 reviews
CerebralSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 3,389 reviews with 5 stars · Clear filters
I am not one to go to therapy or take medications for depression. I thought I just had to deal with it. But I found cerebral and they are just fantastic. Short sessions, gets straight to the point and the monthly assessments are great to see how much you’ve improved. You can text them at anytime and they get back to you fairly quickly. This app is great
By Rachel M.
I’ve had a great experience with Cerebral. Everyone is so helpful, attentive, and compassionate. I have years of experience with therapy, but this is the best experience by far. I’ve never felt so heard, understood, and taken care of.
By Gwen
I finally found a company that I can work with. After trying several in person therapists, another online provider, and working with my MD for years, I was in a very dark place. I felt hopeless and alone when I decided to try Cerebral. At my first appointment with my provider, I was a mess. We got the medication I needed, and almost a year later I am now living in a bright, productive world again. I look forward to my sessions with my counselor and provider, and have set (and achieved!) positive goals. I cannot recommend Cerebral enough, they have literally been a life saver to me.
By ChrysLay
I love cerebral. Its affordable for me and I get the best care that i’ve ever received in my life. I have insurance and still use cerebral because I love the people i’m working with. Both my therapist, Andres and my prescriber, Kimberly have always worked in my best interest and have really been there for me. I love having them on my team. Thank you, cerebral!
By Sable B.
I don’t have insurance right now but still of course have anxiety. Thankfully Cerebral is affordable for my medication. I have been with them for a year and absolutely adore it.
By Sabrina M.
The Cerebral team are helpful, always willing to problem-solve.
By Wendy P.
Game changer! With Cerebral, I've been able to stay on a continued plan for my mental health without having to drive to appointments or pay high deductible visits. This program is so helpful and easy that I've finally found a successful way to manage my mental health and LIVE life!
By Kelly S.
Cerebral made it so easy to get started with getting the help I needed. The care team has been extremely supportive and responsive to all my needs and concerns. I have been with them for about a year now and do not know where I’d be right now if it wasn’t for their help.
By D H.
