CerebralReviews of cerebral.com

Really like this service for the ease of use. I work full time and it’s difficult to get appointments to speak with a psychiatrist where I live. The virtual visits work great and the shipment of my new prescription arrived quickly. My only feedback is for them to partner with more therapists as one is not available to me right now. Other than that, great service.

I met with my psychiatrist and I felt heard and understood. She was attentive and kind and I really enjoyed speaking with her. With psychiatry new medication can have side effects and questions. I felt after I got off the phone with the psychiatrist it was difficult to get a hold of her or get a message answered. I submitted a question about one of the medication’s and didn't hear back. Eventually I called cerebral (about another question) and evidently the psychiatrist had replied to the message but the message was not relayed to myself. Love the physicians but it would be very helpful if responses were quicker. I think I was thinking of it more like instant messaging not as a doctor's office. After my initial review I discussed with the care coordinator the process so I have hope that there will be more improvement. This isn't an instant message sort of thing so once I stopped thinking of it like that and more like I would a physical doctor's office it seemed more realistic. The phone support is very helpful even after the hours listed. I had a question when changing plans and received an email but thought calling may be easier and was able to speak to the person who was emailing me. I really like that when there is a problem you can reach the person you are emailing directly.

The therapist were companionate and the phycologist listened well.

everyone I have worked with so far has been really attentive and ready to find the right path for me! it doesn't hurt that it's also super affordable, with lots of options to fit your budget.

I've been using Cerebral for a month now. I was matched with an amazing therapist. Her availability is somewhat limited though so if I was not able to work with her schedule, I might have need to switch therapists. My therapist is able to recommend activities and worksheets that I can access through the app. This has allowed me to learn about some helpful concepts on my own throughout the week, and some of the exercises have been helpful to do during the sessions. My prescribing psychiatrist wasn't super friendly, but she answered all my questions about the medication she prescribed. My coordinator was helpful in answering questions I had about the service and questions I had about my medication, which I had forgotten to ask the psychiatrist. The app is also great and easy to use. Unfortunately, the language they use to talk about their services is a little deceptive. They make it sound like your medication is included in your plan, but the cost of the medication is not included. Shipping is included, but the medication is on top of what you pay monthly.

I wish there was a plan in my area for monthly therapy. I do think my care counselor is extremely helpful and I am grateful to have that as well as the resources they send to me!

Love Cerebral! It was a really simple process to get started and the providers are great! I do wish it was a bit easier to schedule with them, as sometimes the availability is a bit limited. But other than that, 10/10 would recommend to anyone!

This is a good program. It doesn’t do much with heavy trauma. More therapy than once a month would be wonderful. The medication component is awesome. So therapy - 3 stars Psychiatry - 5 stars Overall - 4 stars.