Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
5,239 reviews
CerebralSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 3,389 reviews with 5 stars · Clear filters
Great way to access mental health care
By Nathaniel W.
Response from Cerebral· Jan 6, 2022
Thank you for your review. I am happy to hear that you are enjoying Cerebral's services. We are here to support you however we can. All the best, Meagan - Reviews
Cerebral was an absolute life saver for me during 2021, and that is no exaggeration. Within a year, I was given the opportunity to let my heart air out, and the tools to help me heal wounds I never knew had been left open. I have become stronger, healthier, much more aware, and above all I have become more thankful for the loved ones in my life, and all the good things that happened. Thank you Cerebral!
By Austin P.
Response from Cerebral· Jan 5, 2022
Thank you for sharing your experience! I am so happy that Cerebral were such a support for you during 2021 and that you were able to heal and become healthier. We are rooting for you through your life long mental health care journey. All the best, Meagan - Reviews Coordinator
Quick response and fit in appointments. No complaints with my new care team. They have been great.
By Nicole G.
Response from Cerebral· Jan 5, 2022
Thank you for your kind words! We are so happy to hear that you are feeling supported by your care team. Rooting for you and your care journey! All the best, Meagan - Reviews Coordinator
The folks at Cerebral have been very helpful, understanding and patient. I'm so glad that I joined.
By Laura C.
Response from Cerebral· Jan 5, 2022
Thank you for your review! We are happy that you are enjoying the service and feeling supported. Wishing the best in your mental health journey. All the best, Meagan M. Reviews Coordinator
So many of y’all making fun of those seeking help. As some one who has dealt with anxiety all is my life only to have to worsen in the last few months this has been a game changer. You have to go into it with an open mind. Yea you may want Xanax or Adderall or something else but the counselor listen to you. They help you figure out what are some of your triggers and help you learn to cope. You deal with a prescriber who wants to know what you have used, what helped and what’s hasn’t. There are so many meds they can use for anxiety and they start low and work their way up. Give it a chance if your truly have anxiety/depression. My score has gone from severe (20/21) for anxiety to moderate (11/21) since I started in August. I LOVE my care counselor named Amy. We set very small goals which had helped me more than anything. My insomnia has gone from 8/24, 21/24 back to an 8/24.
By Amy T.
Response from Cerebral· Jan 5, 2022
Thank you for taking the time to share! I am so happy to see that you have been feeling better and that your Cerebral care team has been there to support you throughout your care journey. That has made our day! All the best, Meagan M - Reviews Coordinator
Cerebral and my therapist Farrann truly saved my life. Thank you for giving my kids their mom back, my husband his wife back and helping me love myself again. I love that I can do a video chat from anywhere I'm comfortable. Truly modern day therapy for the average person . love it !!!
By Nicole C.
Response from Cerebral· Jan 5, 2022
Thank you for your kind words! I am happy to hear that your care journey through Cerebral has been so impactful and supportive. We are here to assist with whatever you need. You can always reach out to us by contacting [email protected] with any questions. All the best, Meagan M. - Reviews Coordinator
I absolutely love this app it’s perfect they are so helpful and make me feel better. I recommend them to anyone who is feeling down or angry please use this app they put you first.
By Kortney Mims B.
Response from Cerebral· Jan 4, 2022
Thank you so much for sharing your positive feedback for Cerebral! We are so happy you are enjoying the service and that you are feeling fully supported in your care. We wish you all the best on your mental health care journey. Sincerely, Meagan M. -Reviews Coordinator
I love Cerebral. I started it when I was in a tight spot and couldn’t afford traditional counselling, but quickly fell in love with it. My care counsellor is amazing, my provider has made diagnosis and medications easy, and it’s so convenient having any medications shipped to you. 10/10
By Lyndsey G.
Response from Cerebral· Jan 4, 2022
Thank you for taking the time to share these kind words, Lyndsey! We truly appreciate your review and are delighted to hear that you have felt supported by your care team and that the service has been a convenient way to receive your care. We are here support you however we can. All the best, Meagan M. - Reviews Coordinator
