Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
5,239 reviews
CerebralSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 350 reviews with 4 stars · Clear filters
My therapist is awesome, and the prescriber tried to help me with adhd meds, but my state doesn’t allow it. But the medication they could prescribe works, and I didn’t need to go back to the VA and fight to get the right medication for my physiology.
By Sage The Pampered P.
My care provider was nice and she did everything she could for me so now I have to wait till we get a new appointment set up with a new person
By Victor H.
Everything has been relatively smooth for me except for constant app issues. Everyone I have talked to have been great.
By Jacque O.
The care coordinators are awesome and so willing to help out any way they can! I’ve also found the conversations with Prescribers and Counselors so refreshing because I really feel like they are listening and truly want me to feel better😊
By haley M.
My clinician was great but I cannot find any information the next day on who spoke with and the medicines she said she would prescribe. I need more details.
By Haley S.
they are very caring and really want to help you with what your struggling with
By Shanon S.
The therapists are amazing. They are kind and open to their patients. I am rather frustrated with the app itself though. It never updates nor allows for appointments to be set.
By Melissa S.
Appointment went well. I don't understand why I haven't received medication yet. I've been waiting for a week now. ???
By -J
