CerebralReviews of cerebral.com

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3.9/ 5

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5,239 reviews

Cerebral3.9Average

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About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on The Fair Hearing: 2026

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Aug 15, 2021

They DONT clearly explain the plan…

They DONT clearly explain the plan instead they use cheap or promotional rates to swindle mentally sick people into joining there plan within one month of use they up the price tremendously everything is done via zoom or message you can’t call and reach anyone they have npswho sit at home in their bed and pick which medications they “think” is best for you . Mine gave me melatonin after clearly being diagnosed with depression anxiety and insomnia . I paid 325 $ for something I could have given myself from walmart . They manipulate sick patients into thinking they care yet the only interest they have is automatically withdrawing money from your account with out your consent or a written document I have asked them several times to send over the documents where it saids my price will increase after a month and still I don’t have the documents that say that . I WOULDNT RECOMMEND THEIR SERVICES TO A ANT LET ALONE A HUMAN BEING WHO SUFFERS IN SILENCE EVERY DAY .

By Diamond D.

Response from Cerebral· Aug 16, 2021

Hi Diamond, Thank you for taking the time to share your concerns with us. As a mental health organization, our priority is to be a supportive team that offers high-quality support for our subscribers to get the care that they need. It is disheartening that you felt a lack of support with using our service, and I sincerely apologize for any lack of clarity surrounding our monthly subscription pricing. I regret to hear that your experience may have fallen short of high standard of care we hope to provide, and I would like to do what I can to help mend this for you however I can. Please feel free to get in touch with me at (415) 403-2156 so that we can connect. You can ask for me by name, and the Coordination team will see to it that your message is routed to me personally. I look forward to hearing from you. Best, Stefanie H. Cerebral Coordinator