Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
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5,239 reviews
CerebralSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
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I can not express enough how impressed I was with my experience, I was listened to without judgement, all of my concerns were diminished. I can not thank Cerebral enough for such a positive experience.
By Brooke M.
After a year and a half of trauma I decided that it was time to heal. I worked in the clinical field for many years before the pandemic and reaching out for help took a great deal of courage for me. I'd heard a lot about online options, and after quiet a bit of research I landed on Cerebral. I then did even more research through the site and decided to give it a try. Once I signed up I was given my choice of therapist...yes MY CHOICE. I looked through every single therapist available and their qualifications were exceptional and it was tough for me to land on one, but when I did I knew she was the one to take on my healing journey because her bio was so detailed and I related. Having a background in this field I knew that I may be a bit of a challenge to whomever I chose and never doubted her abilities after that very first session. She came across an old friend and I can't say enough how important that is in the journey of healing. I will definitely recommend this resource to anyone in need of this valuable connection. Thank you Sherry, you are the real deal. 😊
By Jessie James M.
I got in with a doctor the same day and had my medications after I got off work! The doctor actually listened to my concerns and heard me out. Will definitely continue to use!
By Genie D.
I was able to talk with a prescriber 5 minutes after joining and able to get my prescription filled in the pharmacy in less than 2 hours. I am hoping this level of care will continue throughout my entire plan. So far, nothing to complain about!
By Gui
Very helpfull I recomend it
By Yasser
Professional andeasy to communicate with. I look forward to my therapy sessions with my care provider.
By Ariel
When my psychiatrist quit and left me, it was hard to find someone to get me my medication that has worked for me for years. With Cerebral, I was able to get a call the next day from a licensed psychiatrist who was able to rewrite my prescription and help me be able to stay on track!
By Sam D.
The process is simple. Cerebral sent a link to the video chat. I signed in 5 minute before my appointment, and then met with my provider. She was amazing. Since it was my first visit she confirmed some of my information, asked me a few questions about my medical history, and the let me talk. At first I was at a loss for what to say. When I was stuck, my provider asked me question to help me open up. She let me cry when I needed to and didn't rush me at all. She helped me understand I am not alone, she and the Cerebral team are there to help me.
By Becky B.
