Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
5,239 reviews
CerebralSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 3,389 reviews with 5 stars · Clear filters
Only bad thing I can say is do not expect an immediate response even though you’re paying for the service. My counselor is super nice and cool. My first prescriber wasn’t good at responding in a timely manner. I recently changed prescribers and I’m hoping it gets better.
By Randi
My first session was great. It felt good to be able to have someone who can help you gather your thoughts when they are everywhere, and also guide you to what really matters.
By Brenda
The prescriber was patient, answered all my questions, and took my input into account.
By Jorja
Cerebral.com came to the rescue during Covid. I thought the clinicians asked good questions and listened before making a recommendation. Tom Ligare
By Tom L.
I was going through a mental change that I had never experienced before in my life. I was going to my doctor, I was going to the er, and nothing was helping. The help I received came from my therapist and my provider through cerebral, and I are forever grateful. They have helped me get through one of the scariest times of my life. A time that I didn't think I was going to make it through. Thank you so much cerebral, and a big thank you to Jose and Chelsea, you guys have been amazing!
By Kaelen F.
As usual, my provider and I had an excellent meeting. I’m just extremely grateful that this app and organization exists because it has helped me tremendously in my life.
By Dan L.
I started using Cerebral about 2 years ago. I switched to Cerebral because I got tired of having to travel 30 minutes to my psychiatrist’s office, paying an expensive copay, and spending a lot of money on prescriptions every month. Cerebral has many different providers & counselors to choose from (so you can find the right fit for you & find appointment times that are convenient). I’ve had a great experience with my providers/counselors—you just video chat, they send you exercises to help with depression/anxiety that you can do when you feel like, and they send your prescriptions through the mail every month. I pay about $75 a month, and that is an awesome price for all the help you get! That’s cheaper than most copays at a Dr’s office—not to mention the price if your insurance doesn’t cover it. I have bipolar disorder & generalized anxiety disorder & Cerebral has helped me get my life back!!
By Mary W.
Valerie was great. She was very easy to talk to and she listened to my needs and gave me great suggestions. It was a very nice meeting. I really couldn’t have asked for anything more
By Dann S.
