Cetacean
This cleanser has made my skin feel soothing and nice with its hydration boost in my skin and I have used it for many years and it has never been a disappointment to me
By Eava
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
222 reviews
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Discover skincare developed with dermatologists to help restore skin's protective barrier. Explore cleansers, moisturizers, sunscreens and more, all containing essential ceramides.
CeraVe (cerave.com) has 222 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
222 approved reviews, newest moderated first
This cleanser has made my skin feel soothing and nice with its hydration boost in my skin and I have used it for many years and it has never been a disappointment to me
By Eava
Oh Lord where do I begin? Confidence check✅ Self esteem✅ Boldness✅ Walk with a smile✅ And more confidence ✅. Been struggling with acne for year, and started using Cerave 3 months ago after a friend recommended it. And I don’t know how to thank her❤️ I have never been smooth for years😭😭😭😭
By vuyiswa M.
The facewash I use is very good and doesn't make my skin dry, and keeps my blemishes away. The 4 star is although the product is good their customer service is very slow at replying. An issue that could have been fixed in one email has taken over a month, due to them taking weeks to reply to each email
By Rachel A.
My doctor suggested this for my sensitive skin. It says there is no lanolin in it’s products, but I had an allergic reaction, as I would with lotions containing lanolin.
By Lena H.
good cleanser for good price that makes your face look better
By Nicolas
I wouldn't recommend this product to anyone. I developed an autoimmune disease in my 50s which caused my skin to break out in bumps and sores on my face. CeraVe facial wash was recommended as my daily cleanser. I used it for over a year not realizing it was the cleanser making my face even worse! My face felt slimy and greasy and I had bumps all over. My face looked "ruddy" with enlarged pores and overall just a mess. One day the store was out of my cleanser so I tried another brand. My face immediately cleared up! It's smooth, my pores have decreased in size. My daughter who is an estetician told me a while ago NOT to use CeraVe and that customers come to her with extremely clogged pores in which she extracts "goo" I will never use this again. I wish I would have listened to her sooner!
By Jen R.
!!DO NOT BUY!! I bought the Cera Ve SA Smoothing cleanser and it’s literally burnt my whole face, had to hold ice cubes on my face because the burning was that bad for at least 30 minutes. It even says on the bottle suitable for sensitive skin, it’s absolutely disgusting
By . ELIZABETH D.
The uk version of the retinol resurfacing serum has no retinol in the ingrdients list.
By Karen H.