CentrobillReviews of centrobill.com

I wanted to cancel my free trial. I have been struggling to do it. And I would like to cancel my free trial thank you

Why not process fees like Netflix? First and last months dues makes it harder for the customer to track down their last month’s fees if they want to cancel their subscription.

This company has tried to charge me for a service I haven’t used numerous times now. I did sign up for a trial subscription, but immediately cancelled the rest of the subscription. Yet they still try to charge me, giving me numerous deadlines and threatening to send debt collectors my way. When I cancelled the subscription, I was offered a few deals which I refused. It’s becoming annoying now, getting all these e-mails for no reason.

While they are a fine-print subscription service, I think the ease of access and UI, along with generally more clear subscription services/ charges than most anywhere else, I think this company is doing a great job at what they do. Unfortunately the reoccurring charges for some items were a bit too pricey for my longterm but I still enjoyed the service provided. I hope that my unsubscribed account doesnt charge me, as it is my understanding the first charge was for the following months and I had unsubscribed during that time. In all, pending a fraudulent charge this next month occurring or not, top notch for the industry they represent. Great job😁!

Still waiting for my refund. Cancelled my membership but they still haven’t refunded me. They are a joke

I was planning to purchase an xtube video for 24 hours but then I saw this site, trustpilot, where centrobill gets a lot of negative reviews. And now I am having second thoughts on paying through centrobill, fearing that I might be charged more than what I purchase. Perhaps the centrobill team would be so kind as to shed some light on why they get a lot of negative reviews from people claiming that they have been charged for stuff they didn't purchase. An explanation would be appreciated. Thanks.

Did the free trial bank says was charged 0$ but tried to do free trial with influencer also did not work. Asked for refund but my email was not being accepted. Will like refund if card is charged because i tried canceling just a few hours after I signed up with fancentro

Update: Fancentro was extremely helpful in my situation and understood what I was dealing with. I honestly thought I was going to have to put up a fight or go through the ringer because of all these bad reviews. Note: READ THE TERMS BEFORE YOU BUY. The terms and agreement on their website has all the information before you buy an account. It’ll list out the procedures for refunds, what qualifies as a refund, etc, read the document before you buy!!! Most everyone that left a bad review here, it was their fault. It is not Fancentro’s fault that you put in the wrong email and then made a payment on that wrong email. You should always verify your account details before you buy. Also stop blaming Fancentro for charging for free trials. Every single free trial states the date you can cancel before you are charged for that monthly fee. If you do actually cancel before that date and notice that the funds isn’t in your account, it’s not because Fancentro charged you illegally it’s because your bank or credit card is holding those funds for confirmation and it takes awhile for banks to disburse those back into your account. Banks are slow, I would know because I worked at one. And if you forget you have a free trial and try to cancel after the date specified, YOU ARE RESPONSIBLE. YOU KNEW THE TERMS AND YOU FORGOT, STOP TRYING TO BLAME FANCENTRO FOR YOUR NEGLIGENCE. Because you just want a refund. Do your research before you post a bad review or send an email to them and threaten to take them to court because they’ve got all their bases covered and all the legalities. At the end of the day, they don’t have to be accommodating if you’re rude about it but still have tried to help when people lie or are rude to them. Realize that there’s an actual human being working these complaints and emails. We all have empathy, they’re not getting paid to do this job to screw people over. They want to help out as best as they can but you have to realize that there are certain rules and procedures that they must follow no matter what. So don’t be a jerk to them because you want your money back, that’s not going to solve anything and they will be less inclined to help. This is actually the only good review I can see for a long period of time, but you guys deserve more good reviews. All these people that are in fault are trying to ruin a businesses reputation because they wanna be cheap and petty. * Original * Bought a premium account deal, didn’t get what I paid for, says she posts new shows every day but didn’t. Group premium didn’t post two new shows every day like it said. Supposed to get a 30+ multi girl Dropbox but didn’t. Messaged one of her friends to get everything, was helped out by the friend. Then received a message from Kallie saying that I’m spreading false rumors, that I’m immature and her account is only for 18+, and that she was going to delete me from everything. She blamed fancentro for adding 4,000 new accounts and that’s the reason she’s not doing what you paid for. She doesn’t value her members and doesn’t like doing premium anymore (actual statement about the premium and have a screenshot.) I just wanted a more personalized experience with the owner I buy from and I’ve never had an issue with fancentro in the past. I’ve emailed them multiple times but haven’t gotten a response yet but I’m giving them the benefit of the doubt since this is a weird situation. I would just like a credit to my account so I can use that money I paid for Kallie’s account, on someone that values their members and will give them a personal experience that they paid for. I just hope Kallie realizes what she’s doing and changes, or decides to step down from premium.