Great Service
Makenzie was extremely helpful and efficient. She had my internet fixed within a day. She called multiple times for a follow-up and to check if everything was ok.
By Ahmed
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
425 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Centric Fiber connections are Built for the Speed of Life™.We offer more than just internet—we treat telecom as an amenity. Our community-designated technicians, GigaGuides™, ensure personalized local support and assistance. Pre-wired homes enjoy active-on-arrival service, making setup immediate and seamless. With our advanced technology and equipment, Centric Fiber provides an unmatched experience in future-proofed speed capabilities and convenience.
Centric Fiber (centricfiber.com) has 425 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 323 reviews with 5 stars · Clear filters
Makenzie was extremely helpful and efficient. She had my internet fixed within a day. She called multiple times for a follow-up and to check if everything was ok.
By Ahmed
Very informative and concise. Great customer experience.
By Shamika C.
Jonathan was very helpful, friendly, knowledgeable, and had answers for all of my questions! Answered even late at night, would recommend using him to friends!
By Alexis
The rep was respectful, and very helpful.
By Tammy
My experience was outstanding! Michael was awesome. He was quick, knowledgeable, very nice and offered a great special. He is an asset to your company for sure.
By bluegirlhonda
Due to the holidays, our appointment to hookup internet was pushed out. Jonathan made it happen to pull up our appointment and keep it on schedule!
By Preston B.
Great communication. Miss Makenzie took care of everything that I was asking for and stayed on top of everything. Thank you
By Alan
The tech was very helpful in getting my internet back up and running!
By Kaity